Hard to rely on – Via — smarter mobility. Review

Via has some work to do, in my opinion. I use a rideshare to get to work, and have been frustrated by the WIDE variance in pick up times. When I search for a ride, it will often estimate something like 4min, and when I actually book the ride, it ends up being up to 17min! This means I have to be ready to head out to the curb (in case it’s ACTUALLY 4min), but commonly end up waiting for 10-15min. Frequently, in the morning commute, the app will not be able to find a driver. So, I can’t rely on Via alone - I have to have Lyft, Juno or Uber as a back up for when Via doesn’t have a ride. The reasons I have stuck with the app: 1. The low cost of rides and 2. The driving routes when an additional rider is added seem to be less disruptive than the experiences I’ve had in Shared Lyft.
Review by AEAdco on Via — smarter mobility..