Business edition a bad deal – Parallels Access Review

I purchased the “Business” edition because it allowed access to up to 5 computers. That’s fine if you want everyone to have the same login and use that to access ALL (each) of those 5 computers, but if you want to restrict access to any of them, you have to purchase a separate license, and set up separate logins. I contacted support to clarify this or get a refund within about 24 hours of my purchase. They promised a callback from their “business” dept but I’ve heard nothing after a full day. Basically, the app works but the “Business” edition is a complete ripoff unless you just want everyone with a Parallels login to your account to have full access to any computer using the app . We need remote access that can be limited based on the individual device to only certain individuals, which is what we thought we were getting. Rather than trust Parallels again, I’m willing to spend more with a company that can offer this and that actually calls you back when they promise to do so.
Review by Madcodger on Parallels Access.