Worst customer service ever! – PC Magazine Review

I upgraded my Iphone and my subscription would not restore. I contacted Apple who said they had no control or ability to fix my issue and suggested that I contact PC magazine subscription support directly to resolve my issue. Well after over two weeks and 3 emails asking them if they could resolve my issue sending them iTunes Id as well as a screen shot of my subscription page proving that I had a valid and current subscription I just gave up! You would think that a tech magazine would be better equipped to handle these types of issues. Sad but needless too say I won’t be renewing for another year. Just a heads up to my fellow techies.
Review by 0v3rdr1v3 on PC Magazine.