Troublesome App – PC Magazine Review

I would recommend not downloading this buggy app and not subscribing to PC Magazine. I subscribed because I wanted to support the great tech journalism they do. But it was a mistake to do so, and if you haven’t committed yet, I suggest you rethink it. The irony of PC Magazine’s app being terrible is amazing. And the entire support staff seems to have been laid off, because I have just sent the third request for assistance over the past two weeks and have yet to receive a response on any of them. I have had multiple issues with my password suddenly being unrecognized and my account access not being valid, but I complained loudly and often enough that these problems were eventually resolved. Now I have a new problem but when I ask for help, nobody’s home. I subscribe but am unable to read the December issue. It shows up on the Issues tab, with the option to buy or to subscribe. It does not show up on the Library tab at all, though all the previous issues do. I cannot restore purchases because I receive an error message saying there is nothing to restore. I am logged in. I have tried logging out and back in again, but the situation remains the same. My subscription doesn’t expire for 7 more months. I wish it expired now.
Review by MelRaff on PC Magazine.