Zipwhip Text Messaging
| Category | Price | Seller | Device |
|---|---|---|---|
| Productivity | Free | Zipwhip | iPhone, iPad, iPod |
Stop texting customers from your personal mobile number. Using your Zipwhip account, log in on your iPhone or iPad to text from your business number.
YOUR EXISTING NUMBER. All texts sent or received via Zipwhip use your existing landline and toll free phone number. We utilize the business number you currently advertise and customers have saved.
MULTI- USER LOGINS. Business and enterprise customers can add multiple users to manage incoming conversations simultaneously on one phone number. Every outbound message is tagged with the user's name.
PURE TEXT MESSAGING. Customers don't have to install a new app. Zipwhip is pure texting so messages appear on the default texting app on customers' phones.
PICTURE TEXTING. Send & receive images from your phone or tablet using your business phone number.
ACCESS EVERYWHERE. Zipwhip gives you access to your text messages wherever you have an Internet connection on your iPhone or iPad.
CONTACT SYNC. All contacts and messages instantly sync with the web, tablet, and phone apps for a seamless experience across all your devices.
Zipwhip pioneered cloud texting by enabling existing mobile, landline and toll free numbers to send and receive text messages from any Internet-connected device. We work closely with major carriers and network aggregators to provide the best texting experience for our customers.
Reviews
Great product but inconsistent
heathandpete
Love the idea of texting from a land line. Works great as small biz owner who wants to separate business and social. The desktop Zipwhip functionality is great. So, great website. Unfortunately, the app is inconsistent. Huge lag time from text to your mobile app. Sometimes a text doesn’t go through from the app and the “retry” button is so small you don’t realize it til later. Needs a notification that text didn’t go through. When it works consistently it is great.
App needs improvement
sweetheart8104
App needs improvement. Need to be able to search just like on the web.
Can’t send or receive photos
nikonel
ZipWhip nerfs the capability to send pictures by charging you more. Whats worse is if you’re a long time customer they will remove functions and require you to pay more instead if grandfathering you in.
Zipwhip is great, app isn’t
RBBallard
I have had ZipWhip service for years and it is a huge help to my business- it would be hard to live without it. The app, however, is a different story. It has consistently had a very difficult time updating and it has nothing to do with my data connection - cell connection, WiFi, WiFi on gigabit, makes no difference. I have tried restart, deleted and reinstalled the app, and it still doesn’t work consistently. I have great hopes that someday someone at ZipWhip will pay attention and fix it. 2/19/20 One star higher rating. App works fine and updates properly on iPad. Problem with update continues on iPhone, but not quite as slow as before.
Glitchy and poor customer service
0customers
Sometimes it worked, sometimes it didn't and I received blank messages from customers. Should've paid attention to the bad reviews. Service was glitchy from user stand point where blank messages would be received and from admin too if I tried to update admin info in the system. Customer service is all over the place when trying to cancel. I think they want to hope you forget with having to submit multiple cancellation requests to multiple people, phone calls and emails.
Increases efficiency
TJ Rooster
We have reduced our after hours calls by 90%. Employees and clients like using it
Caveat before purchasing
ArkBulldog Dad
Never pay for a full year subscription. They won’t refund your money if you leave before the year is up. Admin dashboard could use some work.
Great in theory..
Jdogrides
Zipwhip is a lifesaver, it the app could use some polishing for sure. Sorting all the unread texts to the top as an option would be a good start. I’m committed, it keep working it.
Service good. App bad.
Shazamaaaa
The program itself is pretty good. But the app is not. It doesn’t load the most recent messages easily and now it has a ton of notification issues. The app also doesn’t allow for most of the same features as its desktop counterpart. Overall the service itself is great but the app is not.
