VinConnect Reviews – Page 3
2/5 rating based on 72 reviews. Read all reviews for VinConnect for iPhone.
VinConnect is free iOS app published by VinSolutions, LLC
Can’t sign in!
FB creeper
Always logged in...asked for password today..says I’m unauthorized...yet can sign in on desktop and phone browser, tried deleting/download again...not working....
Major feature refuses to work
Awoll SGF
A big advantage of this app is knowing when you’re being skated or your customers are being changed. The new update turns off notifications after a short time, so unless you check every day that the notifications are turned on, you don’t receive anything.
Needs a fix ASAP
Bboyfiend
1/21 UPDATE! The update is amazing. Everything works flawlessly. Good job! ????? ______________________________ I've been using this app for a little over a year and it was great at first. I can view all my emails, see set appointments, and be able to use the app flawlessly. After each update, one thing after another stopped working. When I click view appointments set I get this error "argument cannot be null" message. Now it's happening when I try and view inbound emails. This is very frustrating as I use this app on the go to check in on what's going on at the dealership and most importantly my $$$! Let's fix this please! Other than getting these error messages, this app he always been my go to tool when I'm away from my desktop and/or away from the office. FIX!!
VinScan
NiandaM
I can't scan VIN barcodes with this app on my iPhone with iOS 8.1.3. The camera won't show anything. Every Time I try to cancel it, it's greyed out. Thought this would be fixed with the new update but nothing. PLEASE help!!!
Worst CRM
MWGundy
It's bad enough the desktop version is so slow and over burdened now the app works like crap too ? Get it together
VINSOLUTIONS
Todayshero
vinsolutions in general is a very disappointing service. It is painfully slow and just had an update that makes it so you can't search customers that are not yours making it next to impossible to get them to the right person if they come in. Call logs don't save from time to time and updates are not optional locking me out of the app while with a customer.
Worlds worst CRM!
Rbruins
It's refreshing a to see that I'm not the only person who feels this CRM is absolute GARBAGE! Since there is literally not one positive review I've read about Vins I'll try the old compliment sandwich..... You know to keep the developers from getting to butt hurt. So here we go... The mobile app is usually a little faster than the desktop version (boy I'm struggling to think of a positive). Overall the entire CRM needs to be junked, burned to ashes and launched into sun. It constantly crashes, freezes or is overall painfully slow. The call log seems to only save the ones it wants to when it actually works and the new call log update doesn't include a phone number half the time. Which means you either have to close the window and reopen it or switch to the old style call log and hope that works. Good luck trying to search a customer by name, phone number or email because it's horrible at doing that as well. Say your searching for a John Smith and you type every letter but the "h" in the last name. Well you'll get every customer in the CRM but John Smith. New leads that come in don't show under the leads section for a good 5-10 minutes but will show right away under the task section making it difficult to answer then in a timely manor. Especially if you dealerships brand (i.e. Ford, Toyota, Nissan) requires them to be answered with a few minutes. The random maintenance they schedule couldn't be at a worse time and they never give you a heads up when they are shutting down their servers. Seriously though I went into work today which is a Sunday. My dealership is only open from 12-5 on Sunday's and they had scheduled maintenance from 11pm last night until 4pm. Not a single email or phone to let us know, which is nearly crippling to any dealership. We've had constant service tickets open with them for all the issues the CRM gives us and every time they tell us they "looked" into it and found nothing wrong. All I can say is that I cannot wait for my dealerships contract to be up with Vins so we can switch to a CRM that actually WORKS! I guess should end this one a positive to finish the compliment sandwich properly but in all honesty I can't think of anything positive to say about Vins.
Can't not reply to emails!!
DELTALRS
When I hit send on a reply it crashes! What good is a CRM if we can't reply to our customers!!!