Twine: Easy Saving & Investing Reviews

Logs out every time

Sandra182

Keeps logging me off. I have face recognition on and still has me log in each time. App needs to be fixed.

Useful, but recent changes have us leaving

Geemariek

My partner and I have used Twine for several years now. We used it to save for our wedding, down payment on a house, and several vacations — but today are switching our money off this platform entirely after a long run. The key reason: they made a change to accounts recently (within the last year) where I can only withdraw the money that I put in, so it defeats the purpose of saving together and fully sharing access to the entire fund. We’ve repeatedly run into the asinine situation where I purchase something for our vacation, for example, but have to ask my partner to withdraw the money and send it to me (so why even use Twine?) When I reached out to customer service about this change, they told me they changed it because some people were having issues with their partner or awkward breakups and so now the accounts are actually two individual accounts that Twine makes “look” like one account — to which my response is, awkward breakups are their problem, not yours, and you’ve made the product 100x less useful for your actual target market of couples sharing their money. Other small things that have seen no improvement or updates over YEARS: you can’t set exact dates for when your automatic withdrawals happen, nor do they consistently happen on the same day of the week, so we eventually turned that feature off entirely because we kept getting surprised by seemingly random withdrawals; you can’t add memos to your withdrawals so you remember what it was for; you can’t reset a recurring goal and instead have to create a new account (e.g., saving for holiday gifts each year); you can’t change your profile icon; and recently you have to re-provide your login credentials, including a text message verification, if you don’t login for a day or two, which is just annoying. It’s a shame; this app has some gorgeous visual design and shows so much promise to meet this market need for couples savings, but it feels like they launched the product and are just not investing any more into improving it — and have actually regressed by changing to individual accounts that “look” like joint accounts. It’s been a good run; we saved over $50k using Twine, but it’s time to go.

Took my money then deleted my account

MommaHeat217

This app kicked me out after I linked my bank account. Took money out and I can’t log in to cancel anything or get my money back. No one responds to emails for help so I would consider this a huge scam. They have my bank account info and I hope they don’t take anymore money out. Doesn’t make sense as to why I can’t log in, I’ve even tried to send the password recovery links to my email but nothing is ever delivered to my email, bc my account is gone. SCAM STAY AWAY.

On Top of All Of The Very-Concerning/Recent Reviews ...

The Peab

No landscaping. Done ... App Deleted.

Do not get this app!!

Klg2408

Everything went great until I couldn’t withdraw my money. The money kept building up and I was excited. I tried to close the account and have these savings put in my bank account. The app would conveniently freeze every time I tried. I emailed customer service- it’s been 4 days and no response. This is a scam and I have no idea how I am going to get all my money back!

Twine: Easy Saving & Investing Reviews – Page 4

Logs out every time

Useful, but recent changes have us leaving

Took my money then deleted my account

On Top of All Of The Very-Concerning/Recent Reviews ...

Do not get this app!!

Put in my bank account information, then got non-stop "log-in attempts" to my account.

Terrible and confusing

Does this app take away money from you?

Scam

My bank wasn’t supported.