TownSq Reviews

Parkview

He will do it

Great to see what’s going on in the community

Very lousy

jIz15

Outdated info is accessible, current is not. Exceedingly difficult to make anything work or to even find things. Phooey!

I can review governing document... I can easily find out when the next board meeting is because it's posted on the calendar... I can follow along with the board (during board meeting) because the agenda is posted on the app!

No working Privacy settings.

NotoriousNazdak

Absolutely hate it.

Unintuitive Interface

MrKatsu

Awful interface. I tried to open up a request for a pool key. (We closed a month ago and still haven’t been contacted about obtaining a key.) My request disappeared, and then I got an email asking me when I closed on the house. I tried to find the message in the app and everything just says “Oops! There’s nothing to see here!” with some stupid smiling robot. Over and over. Which I found very annoying... seeing that message and robot face over and over and over. Where did my request go? Where is the message that I was emailed about? How can I respond? And why doesn’t the HOA know when I closed if they have been paid by the title company already. Clearly, I was invited to download the app by the HOA, so they know I closed already.

HOA Payments

ooysters

Not a useful app. It's very confusing. I have automatic payments every month. It doesn't know to take the current amount every month. Ex: if the HOA goes up or down, it takes the same amount out. You end up getting a late or delinquent bill. I look at their statements it's not easy to understand. This HOA needs to make this easier to understand!!! Very confusing. I rather send in a check!!

Messages

ASolR

I wrote a request and when I look for it in “pendings” is not there... then when I finally found it it says I have two messages that I cannot read. Every time I try to update/read/write message on a request I got a message saying something went wrong try again later... it is been like this for weeks...

Protect yourself.

cjz2010

If your neighborhood association wants you to sign up for an account, stay far far away. Ever since signing up, we’ve been bombarded with emails, even after turning off the email notifications. There is a flat fee and another “convenience fee” to pay through this app. Worst of all, they store your payment information on their servers with absolutely no way of removing it. Our HOA tells us to contact TownSq. TownSq tells us to contact our HOA. Protect yourself and do not sign up for an account with TownSq.

Horrible app

MusicalCPA

I received a notification from my HOA. I could not open the attached jpg file. I could not respond to the message. I could not see who I could speak to. It was interesting that someone else needing to get in touch with the HOA posted on Nextdoor to get the information and was able to get a response quickly. I never see any activity on this app.

Frustrating

wekerste

This app is frustrating because I cannot read an entire response. It cuts off and there’s no scroll feature. Not sure if it’s any better on an Android device.

TownSq Reviews – Page 9