TigerConnect Reviews – Page 6
3/5 rating based on 126 reviews. Read all reviews for TigerConnect for iPhone.
TigerConnect is free iOS app published by TigerText, Inc.
Unfortunately depends on WiFi at work
456lll
I am a PA at a level one trauma center working on emergency general surgery. My hospital recently began using tiger connect. My team uses it to update each other on patients and cases, and send pictures of wounds. We also receive messages from nursing staff and other services. Still have our pavers. Thank goodness. It’s great when the WiFi is connected and fast, however there are days when the app is buffering and I don’t receive messages in a timely manner. The app itself is fine, but the fact that I rely on my hospital’s WiFi makes it dangerous to use for urgent and emergent communication. I certainly hope my hospital will not do away with our pagers, as cumbersome as they are. The other downfall is that some providers will use the pagers for consults and some will assume using tiger connect is appropriate. It prevents people from using pagers for emergency consults.
If you rely on this, you’re in trouble
Netflix bugs!!!
I have used this app since 2014, it is by far the worst app I use. The messages usually don’t get delivered like they should, yesterday I really needed to communicate with my office staff and the messages were not reaching to anyone. This actually messes with patient care directly. I have WiFi and Verizon both have excellent data yet the app is a joke!
Don’t get told when I have a new message
ewetzelnd
Have this for work and it was great for a while. Then all of a sudden I stopped getting the option to customize my ringer. Other people with iOS have no issues but me. It sets it to a default ringer that you can barely hear and it only plays once. Have tried contacting customer support and they sent a how to fix sheet. Told me to call with any further issues. Tried to call and got sent straight to voicemail telling me to call during business hours but failed to tell me when business hours are. So far with all this mess I would delete the app if I could but sadly need it for work purposes.
Logging me out automatically
Brian7971
The app is super useful for communicating important health info, but I’m having major issues with the app constantly logging me out and automatically deleting all of my messages, sometimes before I can even read the new ones.
Stop alerting me when someone joins!
CallTheDoc
It's incredibly frustrating to get an alert every time someone from my organization joins. There is no way to turn these alerts off
VoIP Calling
GuyIceClimber
Really enjoying ability to tap someone’s profile and call them, without needing to know their #. Huge time saver when I need to escalate a text conversation to a call.
Good app but inconsistent
CG Mike
Worked fine for a while, but I often don’t get audible or visible notifications, text entry area gets covered up by the pop up keyboard, especially in portrait mode, and sometimes it takes a while for message to be received, whether I’m of WiFi of cell. Some (or all) of these issues may be due to OS issues, but they’re frustrating and make for less-than-ideal user experience. We use this instead of pagers, so reliability is important.
Bugs still
Sweetcarma224561
I have had to uninstall and reinstall twice since tiger text to tiger connect. Worries me as I have important patient messages I can’t get to.
Roles based messaging
cordell25
The design of this clinical app is in a league of its own. Now with role based messaging and scheduling integration we’re able to streamline handoffs and focus more on patient care.
Still a lot of bugs
NumbBee
I seem to have to delete and reload the app at least once a month because the line where you type the text reformats, disappears and reappears if one scrolls down. Another issue is the phantom text/notification that also doesn’t appear until one deletes the app and reloads it. It is annoying as well as frustrating that our work place still uses this less than adequate app and I tell most of my associates to text regularly through standard iPhone text messaging instead of TT whenever possible.