Texas Roadhouse Mobile Reviews – Page 2
5/5 rating based on 73 reviews. Read all reviews for Texas Roadhouse Mobile for iPhone.
Texas Roadhouse Mobile is free iOS app published by TEXAS ROADHOUSE HOLDINGS, LLC
Total waste of time
Lyrellion
App routinely fails to actually submit your order to the restaurant so you end up having to reorder once you get there and wait for it. And if you try to call your order in it's always too loud for them to hear you.
Mandatory tip on carry out orders
OlatheBob
Beware when you place an order to pickup in the restaurant. When you pay through the app, it gives you the after tax amount due. When you show up, the cashier looks up the order and confirms the amount. But when they print the credit card receipt for you to sign, when you look closely, a new line called “tip” has been added with an amount already printed on the receipt. The app never asks if you want to leave a tip. This has happened twice now, so it’s clear this extra charge is deliberately programmed into carry out orders. The only way to get it removed is hold up the line and wait for the manager to correct it. This is very sneaky and underhanded, and amounts to an unauthorized service charge on your bill. I’ve asked for an explanation and have not received one. I’ll give them three days and if I don’t hear from them I’ll delete the app. I may even report them to my country prosecutor for attempted theft.
App needs improvement ...
Pedro Algodonrabo
App is missing any feature where the customer can include special cooking instructions regarding order or preferences. In our case, this renders app useless.
The app developer should change its name to irrelevant
Razzmatazz Chaz
This app serves 0(Zero) purpose aside from yo consume precious megabytes of space on your iOS Device, my advice : DO NOT Download this irrelevant garbage... I’d sooner use Yelp or Resy to help.
Useless
medicbsn
No way to accumulate rewards after the initial sign up, difficult navigation, poor user interface. They need to take guidance from the other chains.
Great except to pay
JTMSG
Everything is great, wait list feature and rewards always work. But, paying is a major issue. The wait staff has no way of knowing you paid through the app. We were chased down by a waitress who thought we stepped out on the bill. Major downfall.
Free App
Arcadian_Rebel
The app needs a lot of updating to make it worth keeping but I scored a delicious appetizer out of it!
What a joke!!
PatrickAndAshley
What’s the point of the waitlist if it doesn’t reserve you a spot? We arrived 10 minutes before the time that the app instructed us to get here and there is still a 25 minute wait! Ridiculous! Deleting this app!!!
Mediocre
Shanita80
App needs work!! Cannot make comments or changes, and there are no incentives for using the app! Don’t waste your time!!!
Just call
Dropdeadink
Like the title says, just call. This app is so bad. The people who developed this app, obviously don’t know how to use one... save your storage space..