SXSW® GO - Official 2020 Guide Reviews

Clunky

sb cmo

User experience on this app is awful. There’s no way to stop seeing items that you’ve looked at and don’t want to attend so you have to keep scrolling past them as you look for new stuff you might want to see. Many of the companies that are here are not listed as exhibitors even tho they have a major Presence here. Example Twitter - not listed but they have a Twitter house - why? Was overall very disappointed in the app given that this is SxSW - expectations for cool tech are high. I saw better venue apps at the national retail federation and others. Given how this event is spread out all over Austin it is imperative to have an app that helps navigate. Although your map feature is nice. Would be nice to be able to see on a map what you’ve favorited so you can tell if you can get from one to the next easily.

Wrong name in a bad app

BabylonLive

After logging in with my credentials, I saw someone else’s name although my desktop login displayed my correct name. All my favs are gone! Very dissatisfying.

Wish this worked

gonzo222

Can’t believe that the sxsw brand would allow this app out. Terrible ux, slow, feels broken. So confusing to have all these different applets online, linking badges, no way to easily find and schedule sessions, etc. I guess I’ll just walk around...

Useless, can't sync

Dsontag5687

It can't sync my schedule that I made on the website. Says server sync issues. I'm forced to use the website for my schedule now. Worked just fine last year.

Ironically poor user experience in the app and getting around the festival

Elvis19661234

Ironically poor user experience in the app and getting around the festival. You’d think that a festival that has UX experts as speakers and contributors could do some proper user research to make this more usable and accessible.

Major features don’t work on iphoneX.

andrew.hendo

Latest Update: - deleted the app completely. Downloaded again as noticed they had done update for iPhonex. Seems to be working much better now on the issues. My current list of issues - I run app on iphoneX: - can’t update profile pic - missing feature - won’t save favourites of anything as lose it on next sync - planned schedule on website instead and expected it to sync to app - doesn’t - filters don’t work - can’t move sliders - slow performance - rsvp doesn’t work Basically app is useless for its most critical purpose and that is helping to plan the experience we pay for at SXSW. I now revert to paper guide and using iCal sync from the website scheduler. The only thing I use for is venue addresses. Hard to believe given this is a design and engineering conference. This app simple hasn’t been tested.

Could be better

Charlie&Mally

Endless scrolling through past content. Streaming Showtime add blasting irrelevant advertising to me every time app is reopened. Shuttle finder was useful. Favorites are helpful.

needs improvement

Mm1698

space horde once you start searching shows, mine near a gig. jittery ui as well

Frustrating

maremel

Three sets of problems. One is its its glitches, freezing, and frequent update downloads. The second has to do with its design problems, where it is difficult to come to the time you’re at now and not see everything in your favorites that you already tagged. The third has to do with how they’re using it. If you’re going to change buildings for an event, as they did yesterday, use the pushes earlier. It is too frustrating to use with any confidence.

Remove the ads! I paid for SXSW.

Creative Guy

I paid a healthy sum to attend SXSW. I’m not interested in “Showtime” or its programming and seeing their full screen takeover EVERY TIME I open the app is obnoxious.

SXSW® GO - Official 2020 Guide Reviews – Page 2