Sprout Social Reviews – Page 5
4/5 rating based on 110 reviews. Read all reviews for Sprout Social for iPhone.
Sprout Social is free iOS app published by Sprout Social, Inc.
Horrible Customer Support
branding buddha
For months, I was unable to post from the app. Contacted customer support and would receive email responses in the middle of the night. When I would call, the rep would never be available and never returned my phone calls. Then, I would get emails telling me the issue had been resolved and the ticket closed. Spending $100 a month and not being able to resolve a posting issue is unacceptable since the sole use of the app to be able to post across multiple accounts.
Bad idea to ask me to rate right when it doesn’t work
TigerMelP
I’ve hit “schedule” on this thing a dozen times and it’s still saved as a draft. It’s like banging my head against a wall.
Good, but issues posting to Facebook
FuManShoes
Overall this is a good app tied to a great social management platform, but for some reason I can't effectively share link posts to Facebook pages from the app. No link preview shows in the Sprout app and the resulting post just contains a link. I think there's a compatibility issue with another setting or app on my phone but can't figure it out and neither can Sprout support. Maybe app devs here can.
Instagram Posting is spotty
CariS12345
The system requires you to log into the app and then post to brand IG. That’s not the most annoying part - the part that’s flawed is only the pictures port over, not the post copy. You have to toggle back and forth and re write.
Game Changer
Malexsi
I don’t know what I would do without this app, it saves me SO much time getting better and more efficient work done for my clients.
Great App
Marge from Chicago
I think Sprout Social is great, I do wish I was able to tag people on Facebook and Linkedin simultaneously
Pretty Solid Except
Alex S
Pretty functional app that lets me do most of what i expect to be able to do from a phone. however, notifications on the red badge will not go away and i have no idea what they’re for haha
Stop Giving Me Notifications!!
Two_Characters
I can’t stand unread notifications. I have all notifications turned off for this app except for sending Instagram posts and yet it continually tells me i have 2 unread notifications! MAKE IT STOP.