Sprout Social Reviews – Page 4
4/5 rating based on 110 reviews. Read all reviews for Sprout Social for iPhone.
Sprout Social is free iOS app published by Sprout Social, Inc.
Need to fix the bugs.
lexraeryn
This service is so annoying. As a social media marketer, I want to schedule posts and post things quickly. With all of the app and web failures that Sprout Social has, it makes it very hard to do my job. I keep using this service because there’s really nothing else like it at this time but they REALLY need to get the kinks figured out. I spend 15 minutes trying to post something from their app to only give up and airdrop it to myself...
Awesome app
Randy Ksar
Reliable and matches up 99% to the desktop user experience. Definitely would recommend.
Best social media manager app/program
Madame Mischief
Would definitely recommend, great interface, user friendly, insightful data reports. Overall, an efficient tool for those who are handling multiple social media profiles. Only one thing makes me salty, when there is a server error, sprout social will be unable to post my content, but it still will be removed from my queue. So I’ll have to remake the content. But I’m sure it can be fixed in the future.
Game changing
Lyndaboss
This software has taken our company light steps ahead of our previous social media management—the features and usability of those features are just incredible. 10/10 would definitely recommend.
No reports
blessed0987654321
The app functions well, but it doesn't give access to insights like it does on the desktop app.
Fix the constant bugs!
ReddaPDX
I have to use this per my contract maintaining 7 social media accounts for an auto company and I’m constantly getting errors and having things not save or my manager not getting requests for approval. It’s like 1/4 of the time these things happen, which is pretty ridiculous, and I never change the method in which I do things, so it’s not user error. They’ve already done an update based on a complaint I had months ago. Since then, I always check for an update but most of the time, there is no update when these things happen. It’s making my job way harder than it should be and I look like a flake or complainer when I’m neither. Fix this thing, please.
THE BEST
ashleylaren
Sheer simplicity. Beautiful layout, fabulously easy and user friendly. Bravo Sprout ?
Decent, save for a few issues
Bethelly
I love Sprout, I do. I’ve been using it for about 5 years and it’s a powerful tool. The app works great with an older iPhone, but if you’re using the app with an iPhone X, expect the keyboard to cover the area where you would be able to type a response. It doesn’t happen all the time but when it does it’s really frustrating. I also wanted to share a Customer Care experience. Usually Sprout’s CC is amazing but we had a really weird experience yesterday. We had to reset our password like 5 times to be able to login (again, specific to the app). I don’t know exactly what happened but the agent who was helping us continued to say there was nothing he could do to help, and that we were typing the password incorrectly. There is nothing more patronizing and frustrating to receive CC that assumes you and your 4 different employees with phones are all typing the password incorrectly when the login/pass worked all all of our MacBooks. When we pushed to log a bug, the agent said “there isn’t a history of these complaints so there was nothing I could do.” After like 5 app uninstalls/reinstalls with all of us logged out, we finally got back into our account. I just wish that this agent would have tried to listen rather than assume we are all a bunch of idiots. Nothing worse than: “did you try to turn it off and back on again” when your whole team works in IT/tech.
Works Fairly Well
VatcheA
The recent update introduced a new bug that won’t allow me to reply to Facebook private messages in the app. Quite frustrating. Would love a way to also use the limit region features for LinkedIn and Facebook scheduling, and to be able to modify link thumbnails.