SavingStar - Grocery Savings Reviews

Does not turn in store

dddddoreene

When I’m in store the app would not turn on. I have tried to contact customer service but I get no response. I have a balance below $20 so I could not even cash out. I hope by doing a review someone can contact me

Customer service

Sanderson1993

When I started using this app it was fantastic, loved it. But now I don’t get most of rebates , I have to write customer service and they don’t even acknowledge my email. I don’t recommend this app. Waste of time

Rebate issue

cate21738rg

Ben with SavingStar since 2014 I loved the it until recently. Ben sending emails no response not getting what is due as they promise. I spent well over 25 on the Kellogg’s deal they had. Will not issue me the 5 dollars. Won’t answer my emails. I hate to give them A bad rating but what else can I do when they do this kind of thing

Easy

jwnewburgh

I have had no problems with this APP... Just have to remember to Activate all the rebates. It's an easy way to get a little cashback. Does not have a large selection but it adds up over time.

Used to be better

Covicyxr

When I first started using it, I loved it. It actually offered more rebates on fresh produce. One of the main reasons I got the app in the first place. Now it is only a “healthy offer of the week”. Used to be better.

IMPOSSIBLE to get a rebate!

gh366336

If you’ve been “grandfathered” in from creating an account and linking your store card a long time ago, maybe you’ll like this app. However, if you’re downloading it for the first time with the hope that you can earn some rebates from your favorite stores - keep scrolling because you’ll have to fight tooth and nail for a reply from customer service. And apparently they no longer “link store accounts,” but still REQUIRE store linking to redeem a rebate. Here’s an example, say you want to redeem a $1.00 Deodorant Rebate from CVS. You select the rebate and go to redeem. A pop up that says you must first link your CVS card. So, you type in your card number and then get an error saying “cannot process linking.” So, your rebate remains in limbo until it expires leaving you unable to redeem any rebates from stores that have rewards cards. Contacted customer service and they basically said, “yeah, we don’t do linking anymore so you won’t be reimbursed.” 0 stars!

Ready to delete

beingmrsbrown

Been using the app for years and it’s getting worse. I go in the store and the app won’t even open. I get home and the app still doesn’t open. I go weeks without the app working, but I also use better cash back apps so I’m just over it. I’m waiting to hit my minimum cash out so I can get my money and delete the app. There needs to be major improvements for me to consider. I do wish the offers were more tailored to the customer personal purchases.

SavingStar - Grocery Savings Reviews – Page 3