Samsung Smart Washer Reviews

2/5 rating based on 88 reviews. Read all reviews for Samsung Smart Washer for iPhone.
Samsung Smart Washer is free iOS app published by Samsung Electronics Co., Ltd.

App does not work

Knitnow

Remove app if it is not going to be maintained. It does not work


Tech Unworthiness

Tinyhiknee

This is the explanation provided if one needs to use the App to diagnosis a problem (Smart Care) “depending on the situation. 1. Turn the power off and on and then press the Smart Care button and hold for 3 seconds before 10 seconds is passed after turning the power on again. 2. If a problem occurs in the washing machine, immediately press the Smart Care button. For more information, refer to the user manual.” What !!!! Does Samsung have anyone technical who proof reads their instruction FYI The App crashes immediately when use in this function


DOES NOT WORK

Beauuuui

Like all Samsung software this app is a piece of crap. It simply does not work.


GARBAGE!

BaDad64

App won’t find washer or dryer & both are connected to Wi-if as indicated by status screens & updates having been downloaded to both machines!


Awful.. update now makes previously working washer and dryer useless.

Bjg6a1

Read all the one star reviews. The app fails on all levels (as it doesn't work)


Grateful for the app and their Pro team

cord100

I was very impressed at how the app worked in combination with the customer service staff to resolve my problem without the need for a repairman. The app made the situation much easier to navigate.


Was terrible, now useless as of Dec 2021 update

John Gettler

The notifications never worked, but you go proactively monitor the progress of the washer and dryer cycles. Now they “updated” the app to not monitor at all. They completely removed the only useful part of the app. No other app they make connects to my washer and dryer. Never buy a “smart” washer and dryer from Samsung. They don’t give a rip about this part of their business.


Smart care? Really???

BsAppHaHa

The functionality is so lame that they would rather not mention it.


Doesn’t work

kiwi?

Can’t set up the appliance using iOS 14.2 even after connecting to the SMARTWASHER access point as instructed. The app just doesn’t work at all.


I’m surprised.

Ihatewastingmoney

Genuinely surprised at how advanced Samsung can be as a developer but how lacking they can be in software. Their app is garbage, simply describing the exact same thing as the Washer and Dryer manuals say themself. They skimp on putting ANY tech in the washer and dryer screen, and expect you connect it with a poopy stinky app like this, good luck.