SaaS helpdesk|ServiceDesk Plus Reviews – Page 4
4/5 rating based on 37 reviews. Read all reviews for SaaS helpdesk|ServiceDesk Plus for iPhone.
SaaS helpdesk|ServiceDesk Plus is free iOS app published by Zoho Corporation
Nice Update!
rickey939
The new UI is much improved and intuitive, glad to see this getting more attention. Great job. Would it be possible to include other areas of the SDPOnDemand suite though? Purchase? Contracts? Assets?
Worse every update
Aim46
Literally gets worse every time please just stop. Now you have to go into conversations section just to see the reason the work order was put in in the first place. By default it only shows the last message which is always an auto reply from the system.
Great new look
RussMcSauce
I love the new look of the UI, but when I reply to a request, the screen doesn't automatically scroll down as a type. So every time a line of text fills up in the message, I have to manually scroll the screen down to see what I'm typing. Other than that little bug, I think the updated version is great.
Was Better
abrauda
I liked the app better before the UI change. It's harder to manipulate tickets with this one than it was. Also since this last update, the badges for a new ticket do not clear out if you mark all items as read using the website without opening the app on your iOS device. This was not the case previously.
Does not work
Dyhfrhijshj
I downloaded and when I put my login info, it asks to send a verification email. It never sends the email. I've waited over an hour. Please fix this bug.
Asset
hurt311
When adding assets the app unexpectedly quits when saving the assets on my IPhone 7, but works great on my IPad. Everything else seems to work fine.
Great
Dominick the donkey
Everything about Servicedesk is great. Started with the free trial. Now we have a 10 tech license. It’s never crashed once for me so far.