Was Better – SaaS helpdesk|ServiceDesk Plus Review

I liked the app better before the UI change. It's harder to manipulate tickets with this one than it was. Also since this last update, the badges for a new ticket do not clear out if you mark all items as read using the website without opening the app on your iOS device. This was not the case previously.
Review by abrauda on SaaS helpdesk|ServiceDesk Plus.