QDOBA Mexican Eats Reviews

Wish I could rate zero stars

OSU330

App crashes every time I try to log on, can’t use my points or let alone earn them. Employee didn’t know what to do, either. Big swing and a miss

You would think that a mobile app with mobile ordering would allow you to pay with gift cards, right? NO!! I was in Qdoba the other day and had a digital gift card number on my phone. Since I couldn’t order with it in the app, I got in line to make my purchase. I get to the checkout and they didn’t know how to type the number in manually, so I was unable to use the gift card. They had done it before, but this time the people didn’t know how. This wouldn’t have even been a problem if the app would have let me use my gift card for mobile ordering. It is absolutely ridiculous that you all even sell gift cards when you don’t even allow them to be used for ordering in your app. That is unacceptable! If chipotle can do it, surely Qdoba can. Shame!

They Never Get My Orders!!

ParkerGreen

The mobile ordering through this app is useless. Every single time, they are unaware of any mobile order, and have to wait for them to prepare it then instead of it being ready at the pick up time. Useless!

App constantly logs out

mj231c

The app constantly log the user out. It says the session has expired. It is a pain when you get to the front of the line and are trying to pay and get points.

Ok

Omahafireguys

Needs a bigger comment section for changing or adding items in order. I mean 25 characters, really??, how about 100 or 150.

Terrible

Billem17

Go to Chick Fil A instead. Their app works really well (& doesn’t make me sign in constantly).

Read reviews, but tried anyway

atmoyd

The app worked perfectly for me! I had no issues. I was hesitant reading the reviews, but I gave it a try anyway. I'm Happy I did!

Go back to email offers

igobyjohnna

I eat at Qdoba very often and never had a problem with redeeming my offers and/or rewards until this new "improved" rewards program. My birthday offer did not work and the $2 chips and queso never work. The employees at the stores I go to never know how to handle it even tho they see that I am a "champ" member and can possibly over ride or discount the chips.

Constant Sign-outs and Clutter

DJ Demo

This app has such great potential but it falls short because of two things that actually make it annoying to use. 1. It consistently signs you out of your account, which puts you in a position of either skipping getting your points or holding up the line at the restaurant. 2. It asks if you want to enable notifications every single time you open the app. Your options are “yes, I’m in” or “maybe later.” The quips would be fun if I didn’t have to click one every time I opened the app. If these things were remedied, the app would be so much better. I’ll update my rating if these change!

Great Food... Horrible Tech\App

Master Keya

Thank Goodness for the in store Manager (Chris) providing superior service. There's no place in the app to redeem a points code from catering among many other flaws we found as we puzzled through this thing. Chris Stayed off the clock to help. How bout an IT service number to call for issues? Or perhaps be able to use the camera function to just read the code? No Points for a $344 catering order!?! Just a credit for a visit. How about train your in store staff on how to use the app? Read all the other reviews for additional problems. Ohh, and maybe hire someone other than high schoolers to create the app in the first place. Nuff said.

QDOBA Mexican Eats Reviews – Page 15