Pillow: Sleep Tracker Reviews

App ruined with new update

Jaina2

After the most recent update, my sleep tracking significantly changed and I am now looking at a different app to use. Beginning the day of the update, my app reads that I have gotten 0% REM sleep every night. Prior to the update, I was getting about 30% REM sleep per night consistently. My sleep habits and how I feel when I wake have not changed at all so something within the app has changed. Very disappointed and will be canceling my subscription and moving to a different app.

Dislike the change.

mbh423

Please bring back the prior sleep sounds, the new ones are awful. Right when you think you’re peacefully listening to one of the new rain or water options, in comes crashing in the sound of car horns or gongs. Who can sleep to this? I’m not the only one who wishes I could have the old thunderstorm sound back. Update: The old sleep sounds were added back, which is a plus, but I still dislike the overall redesign.

Doesn’t register sleep

jefeeef

Quit working and now it doesn’t register anything.

Garbage App (Premium)

Myveryownrevolution

?Oooohhhoooohhh Take Your Money and Run? Tracking is poor. With watch or phone. Big chunks of every night register as awake, when no other app registers anything similar (have tried side by side with a Fitbit and Sleep Cycle Paid along with others). Worse though, it will register no data especially when using the manual version which is supposed to be more accurate and comprehensive in its data collection. It will briefly show hours slept in my phone, and then my watch will briefly show cycle data before both go blank and show no data. Automatic detection is dumb as well. No alarm with detection???? That make zero sense, at least have an option to set an alarm before bed. Also, bad at detection, will lose whole nights of sleep because ?‍♂️. Reach out and they are not responsive. I’m going to request money back.

Wildly inaccurate

Ninjaspacecombat2014

I have been using this app for 4 years now with Apple Watch. This last update which has improved UI completely destroyed tracking accuracy. I went from 70%+ sleep quality to the the low 40s. This last 12 months this app has gone downhill tremendously. I might just switch to another app, what a joke

Went downhill after recent update.

creative197404

I have used the free version of this app for over a year. It always gave me a breakdown of the percentages of sleep stages. That has gone away. I just see a graph. It used to show me my heart rate in a graph of the sleep stages and what time the different rates took place. That also went away with a recent app update. Those were really the only two pieces of information I was interested in. The app is fairly useless to me now.

It was fine till you fixed it

M31abq

I’ve been using this for almost a year. Very happy. Then there was an update. With the update you eliminated the ability to receive text notifications. Neither vibration or sound. I need to be able to receive notifications for emergency purposes. None of the other applications allow notifications either. You were the best because of that. Then you removed it. At least give an option to turn that on or off. Because I understand some people don’t want that.

Not accurate

Sun Lovin' Grandma

Pillow used to be pretty accurate but since the latest update, it will not detect any sleep before 1am. It also won’t let you manually adjust your sleep time prior to midnight (ie 10:00pm to midnight).

App no longer recording sessions

Tia Styne

I’m not sure what happened on 2/4/2021 but even though I set the pillow app each night for sleep and it wakes me up in the morning when I hold the “stop” button for three seconds the app immediately shuts down and when I reopen it, it acts like I didn’t use the app that night. I have paid for the upgrade to see all my data so this is pretty annoying, to say the least. Before this I would have given the app 5 stars for the insight it has given me about my sleep habits but either you pushed an update and it broke my app or something has gone awry and I would love for you to please fix it. Cheers, y’all...from one data nerd to another...

Not reliable

ZellerFamily

On two separate occasions, after setting the alarm and going to bed, the alarm malfunctioned and caused me to be late to work. Don’t use this app if you need a reliable alarm.