ParkMobile: Park. Pay. Go. Reviews – Page 101
5/5 rating based on 1104 reviews. Read all reviews for ParkMobile: Park. Pay. Go for iPhone.
ParkMobile: Park. Pay. Go is free iOS app published by Parkmobile USA, Inc
No follow up nor any action taken
KenCi
I would like to emphasize this was my first and will be my last experience with this app. The prospective convenience from this app would get anyone excited. From reserving to payment, there were no issues. However, the issue arose when leaving the parking spot. To preface the story, I was actually trying to park and pay for a different lot. I noticed I had paid for the wrong lot after payment. No biggie. 2 hours for 10 bucks seemed normal in the area, especially if it’s an enclosed parking garage. Also, this app provides directions to the lot, so kudos to the development team for being thorough. The lot I actually paid for was right behind the lot I was parked. 30 minutes was overdue of my reservation, so after my dinner with some friends, I made my way to the lot. I also need to clarify that I made sure of how this app worked at this particular lot, and also made sure it was the actual lot. App logs will confirm I followed the directions given via the app (links to google maps) and also double-triple checked that it was the correct one by checking the address and lot number. The instructions specifically made a point in me showing a parking attendant my app before leaving. You would guess my surprise when the parking attendant told me that they do not accept ANY mobile apps. I asked the attendant, and even showed the receipt, if the address was correct. He confirmed the address was correct, but that they did not accept app payments. So, I had to pay via paystation. The total amount was half the price I paid for 2 hours. I wrote an e-mail that day to customer service and there has been no follow-up. I gave the team the benefit of the doubt, but after a week, decided to email another as I was growing frustrated. I believe a service should be guaranteed if provided all the directions, payment method, and instructions on how to receive the paid services. This has not been the case. It’s only 10 dollars, sure. But it is the principle that I have a problem with here. For all your work developing and obtaining vendors I commend the team, however it’s the single experience that loses a healthy following. Thanks, but no thanks.
Not what it seems
killer br
I decided to call the parking department to see if they accepted this app and I was informed that they didn’t. I paid 6dollars 35 cents for 1 hour which I would have normally paid 1 dollar. I also was informed that if you did get a parking ticket they would not honor Park Mobil. That tell me that none of the money that is charged to your account goes to parking. Do as I have done and get rid of this app as most parking meters accept credit cards for a fraction of the cost. Tim
FaceID feature is awesome
NimoDet75
It’s great to see an app company add FaceID soon after the iPhone X release. No waiting in line to pay for parking and fast login always makes Parkmobile my #1 choice.
So much better !!
Keepitmoving2
The new app is great. Love that I don’t have to carry change lol.....
Ad notifications with no way to disable
Smosh That
The app sends constant ad notifications with no way to turn them off in the settings.
Takes hassle out of parking
Kav323
I started using the service about six months ago for parking in New Orleans and I love it! Keeps me from having to constantly worry about the meter and having change, yes those are still around in New Orleans.
Love it but,.....
mr_original
The app is really useful at times but, the app doesn’t alarm you when you aren’t suppose to be parking on a street. I payed to park on a street at 8pm and walked back to my car at 11pm after a concert only to see a ticket. I was confused as to why I had a ticket but the sign stated that there is no parking from 6pm-11pm. The app should show a pop up screen alarming us or not allowing us to pay for a spot that is restricted for certain times. The app basically took my money In which I still received a $30 ticket. ??♂️smh.