One Medical Reviews – Page 17

5/5 rating based on 162 reviews. Read all reviews for One Medical for iPhone.
One Medical is free iOS app published by One Medical Group, Inc.

Messages to doctors silently fail to send

Adelaide12

I hadn't received a response after a few days from my practitioner to a medical question I had messaged through the app. I checked the message thread and saw that the message had never been sent. I never saw a message telling me the message hadn't been sent, it just failed silently. When I tried to resend the message it failed again with no guidance on what was wrong or how to remedy the problem. For a healthcare system, this is extremely irresponsible, and for many time sensitive medical questions could mean life or death. At minimum make sure the user knows nobody is seeing their messages so they can get help elsewhere.


BEST EVER!

bemyhuckleberry

Our daughter recommended this company to us. We have both used it for minor issues, but that needed attention. We were able to get to see a doctor with 48 hours and set to when it was convenient to us! This is how the medical field should operate!