One Medical Reviews

ENABLE PASTE PLEASE

lwhitman2020

For the love of God, please enable paste functionality into the app. Typing out the names of complex Rx into it is a complete pain. I now need to see my PCP for carpel tunnel. Not ideal!

The video visit feature is broken

Taapl

The overall One Medical experience I like, but this app has bugs. For example, on the Video Visits screen it says 24/7 access but the Request Video Visit button is disabled. (I’ve granted the app all permissions.)

Forcing binding arbitration on their patients

andypandy11234235

In this update, OneMedical tries to shirk their responsibilities and force binding arbitration on their patients. Be sure to read the notice carefully and opt out. I may be opting out of OneMedical all together with these games.

Can’t log in using mobile app

Taylor pell

I have tried a few times to log in using the mobile app and every time it redirects me to the web to enter my company sponsored info. It then says “your subscription is now active” and gives me a web view. Going back to the app does restarts this whole process and i never can make it past sign in.

Not helpful

biowannabe

Terrible. Used the "treat me now" feature for simple seasonal allergies. 70 minutes later, Dr. replied to say, "go to a doctor's office." I then tried the video visit "available 24/7." Sure! 20 minutes later absolutely nothing had happened, not even bad hold music. Then I tried to schedule an appointment as directed by the text. Nothing available for 48 hours. I went to a traditional doctor, who actually treated me.

Messages, tasks, lab results not showing up

alloyd

Can’t access most data in my profile. Devs, what’s going on?

Please consolidate messages

MegamiMoon

I dislike how “treat me now” messages are separated from regular messages. I was waiting forever to hear back about advice on how to treat an issue I was experiencing only to find that I had to go into the “treat me now” section to find it, days later. That makes no sense. If I’m looking for past advice on treatment, I wouldn’t think to go to “treat me now” which alludes to creating a new issue. Usage would be easier if all messages were in one place. If you MUST keep them separated by category (I’d rather you not) then use tabs.

App does not show all conversations

RedFireBird

I love having the lab results and conversations with the doctor in one place. We have been discussing back and forth on a thread and the app only shows the first message in the thread. I have to go to the web browser to see the whole thread. Please fix! Thanks.

Just the best service

Tina Baylocq

So convenient! I just love that I can get help and advice for an ailment through the app quickly and conveniently any time day or night. I am a busy professional and seem to fall ill at the most inconvenient times, like on a business trip or on weekends. The best part of being a member of One Medical is being able to reach a a care professional through the app at anytime day or night on my schedule. There is always someone available to me to answer my questions, treat my current symptoms and give me advice until I can see a doctor in person. I can even schedule my appointments. This service and the medical advice I’ve received has been invaluable in getting and keeping me healthy.

Good experience

FacelessGhosts

It would be useful to be able to share Apple Watch data with the app.

One Medical Reviews – Page 16