Ola Cabs Reviews – Page 6
5/5 rating based on 259 reviews. Read all reviews for Ola Cabs for iPhone.
Ola Cabs is free iOS app published by ANI Technologies Pvt. Ltd.
trying to charge for service not delivered
geolehman
the app became unusable despite good internet and gps. driver was changed without notice. new driver called and refused to come to us on a busy street. we had two people with us who could barely walk. i cancelled the whole thing. after i cancelled the ride, Ola tried to charge me 50 rupees while only providing me with frustration. since i do not have payments set up, tough luck Ola. very unprofessional driver AND app.
Need improvement
nnoodleit
1. Location accuracy needs immense improvement. ( when I am in some new place where I don’t know the local streets, the ola Map doesn’t pick up the phone location correctly) 2. The Ola GPS is not updated with the road signals. (There are some roads where right turn left turns are prohibited since last 7/8 years but Ola GPS always confuses the driver on wheels) 3. Ola cabs numbers are not sufficient to meet the demand, sometimes the waiting goes up-to 15 min.
Ola airport pickup unreliable
Srikanthv
This morning I scheduled a pickup from hotel to airport at 4:00 am for my 6:30 flight. The driver was assigned 10 mins before the scheduled pickup and the driver was insistent in calling me to find out where I was going and just 2 mins before the scheduled time he cancelled because he was going to the airport. The fare was 700 The app was supposed to reassign and send someone in the scheduled time but to my surprise the app cancelled the full trip and rebook I had to rebook another cab luckily unlike in Bangalore waiting time usually is 30 min this time I got a cab within 10 min. The fare I got was 737 inclusive of everything The driver started from my hotel with in 2 mins he said he had a flat tire and will take 5 mins to fix but then I realised he did not have the necessary jack to fix the puncture tire At 4:20 in the morning there were no one and used archaic way of lining up stones and fixing the tire When I reached the airport I was in for a surprise to find my fare was 200 more than what I booked and the driver drove pretty rashly to get to the airport Overall nightmare hope Ola take action
Excellent app
Ganesh D
Excellent app and quick service.. lot more things are possible than just booking the cab.. feel safe when using it..
Crisis Nightmare, Glitchy App, Terrible Customer Service and No Accountability
WBK NY
I have had several terrible experiences with the technological insufficiency of this app and associated employees of the company, but it reached a true impetus today when the app did not end my trip well after I was dropped off. The driver, who I contacted, was also unable to end the trip and sadly unable to pick up further customers. Upon reaching out to customer service several times to no avail, I was being charged hundreds of dollars per hour and left helpless with no tangible solution. Six hours into my desperation I was answered with a generic response blaming the driver of all people and no apology. Suffice it to say, I will never use this app again and do not feel comfortable even knowing that they have had my financial information at any point.
Very unreliable, drivers cancel the ride most of the time
1980Manish
In last 5 days, I ordered Ola 4 times and 3 out of 4 times, the drivers cancelled the ride after waiting 20-30 minutes. This is extremely unreliable, Ola needs to something about it.
Poor service
NRI Honest Review
Poor quality service. Essentially rip off people without any values. Showed Rs. 600 at the time of booking and at the end of the trip showed an amount of Rs. 810.