Ola Cabs Reviews

Very good app. Please make sure to accept American Express, VISA in $.Make life easy Thank you.

ashoknayan

American Express, VISA in $. Make life easy. Thank you.

Cab cancelled by driver

bbgdips

I booked the cab thru ola..it was showing wait time for 10 mins..driver called me multiple times asking destination and fare details and every time he confirmed he will be coming in 5 mins..but after 25 mins he cancelled and on top of that OLA charged 50 rs as a fine on me..

Would not recommend for outstation at all

phonep

Took ola for outstation and they charged extra for travel insurance even after I unselected it at the time of booking. Tried to call the customer service and they were not helpful at all.

Excellent

I P D

My experience with Ola cab rentals at Pune has been very good .hope it is the same elsewhere too.

The worst travel app I have ever used

aagirl3a

If I could give zero stars I would. I never leave reviews like this but I have been trying to use ola off and on for the last 2 months. It is the glitchiest app I have ever tried to use. They finally fixed the issue where you could not contact the driver but now on multiple occasions I have booked a ride waited 10-15 minutes only to contact the driver and have them tell me my ride is not showing up on their phone. They instruct me to cancel my ride and start over only when I do the price goes up from around $20 to $50 or higher. Today was the last straw I am now over 15 minutes late to work, deleting ola and only using Uber.

Stop spam

aleonqe

Please stop showing me in necessary promotional notifications. I don’t care about that stuff.

Enhancement proposal

Bhima k

I like the easy search in the app. I think it can be improved to help users that are not proficient in English. I feel like having a drop off pin point would be helpful for users to book a ride. As of now, there is a green pin that can moved around to set the pick up location. Similarly a different pin (may be red) can be used to set the destination location. At the end it will easy for the users to understand I.e. green is where you start and red is the location you will reach.

Re:Won’t recommend for old ride share

srinivas_solipuram

Hi I have traveled from Richmond circle to hebbal.Actually it takes 35 min ride, but the ride went around 85 minutes to drop the location. If you thought about traffic it wound take 60 minutes. Your have guys improve the app in such way that way the you have to drop the customer as soon as possible they is flaw in your application.You have to improve a lot.I won’t recommend old ride share

Help desk has NOT provided any help whatsoever

Whyareallthenicknamestakrn4444

Extremely frustrated with this app. I left an item in the car on a ride, entirely my fault. There’s a button to submit a “left item in car” issue. The app tells me that I missed a call from the driver, but I had the phone open in my hand the whole time and it never rang. I checked that my number is correct. I submitted a help ticket, and nobody has gotten back to me in days. When I call, it tells me to submit a help ticket and then hangs up on me. It’s now been four days and nobody has even told me if they found the item or not. They clearly don’t care.

Fluctuations in price

jregurider

Not acceptable.. sometime auto charges are higher and mini..

Ola Cabs Reviews – Page 2