0/5 rating based on 38 reviews. Read all reviews for MyWaterEasy for iPhone.
MyWaterEasy is free iOS app published by Smart Energy Systems LLC
Fireloop88
It’s almost as if they’ve thought out every way possible to make paying your bill SO difficult, that you end up giving up and/or forgetting about paying it on time - and they make more money on late fees. I truly believe that. Every time I log in to pay my bill, it’s always the same thing. You have to input your password every time you go to a new screen even after you’ve already logged in. To pay a bill with the credit card on file you have to input the 3 digit security code, which I always have to end up going and finding my card to locate the code, if you want to change your card on file you have to AGAIN enter your password first - but for forbid you have forgotten your password, now you must input your account number. Go find your first paper billing statement. Oh but then your new password can’t be the same as the last five. and once you finally get in after 20 minutes to change your card on file “we are sorry for the inconvenience, we are unable to process your request at this time. Please try again later” - aka, we are just trying to stall and make this difficult so you give up and we get you on a late payment. It’s honestly the WORST app I have ever used in my life.
White/Goss
I live in Winter Haven Florida why does the link to pay or add the app send me to an app for water bills in San Diego? There’s a glitch in the matrix.
DreamingInCode
The city clearly took the low bid on this app, and very little testing was done. Pick a new contractor folks
Toshbar
Not sure how Apple allows broken apps to get published to the App Store but here we are Upon launching the app, I get a pop up saying “We apologize for the inconvenience but the Service is currently unavailable, please try again later.” I’ve been getting this any time I’ve tried to use the app for the last month. Any button I press on the main screen? Same warning.
leafyrl
I have issues every time I open it up. It crashes often and is not user friendly.
San Diego Homeowner
Unable to enable my auto pay since it won’t let me delete the original payment card; required to do by 8/15 but the main site was down and we couldn’t re-enroll in auto pay by the deadline
SabrinalovesFI
Shady and not representative of “San Diego’s finest”. Who is running the water department of San Diego?
how do i get off this ride
There is no place on this app to cancel your service. I recently moved and need to cancel my service. I cannot get a hold of anyone on tue phone. They will not call back as promised. They will not answer the phone, no matter how long you wait on hold.