MyWaterEasy Icon
Download MyWaterEasy

MyWaterEasy

MyWaterEasy application lets you pay your bill, open or close an account, budget your water use, report water waste and much more, all from the palm of your hand using your smart phone.
Category Price Seller Device
Utilities Free Smart Energy Systems LLC iPhone, iPad, iPod

Reviews

Worst app I’ve ever used
Fireloop88

It’s almost as if they’ve thought out every way possible to make paying your bill SO difficult, that you end up giving up and/or forgetting about paying it on time - and they make more money on late fees. I truly believe that. Every time I log in to pay my bill, it’s always the same thing. You have to input your password every time you go to a new screen even after you’ve already logged in. To pay a bill with the credit card on file you have to input the 3 digit security code, which I always have to end up going and finding my card to locate the code, if you want to change your card on file you have to AGAIN enter your password first - but for forbid you have forgotten your password, now you must input your account number. Go find your first paper billing statement. Oh but then your new password can’t be the same as the last five. and once you finally get in after 20 minutes to change your card on file “we are sorry for the inconvenience, we are unable to process your request at this time. Please try again later” - aka, we are just trying to stall and make this difficult so you give up and we get you on a late payment. It’s honestly the WORST app I have ever used in my life.


Horrible
SpaMusicLover

Should be able to see bill without logging in with account number


San Diego?
White/Goss

I live in Winter Haven Florida why does the link to pay or add the app send me to an app for water bills in San Diego? There’s a glitch in the matrix.


Buggy and Amateurish
DreamingInCode

The city clearly took the low bid on this app, and very little testing was done. Pick a new contractor folks


So slow
ifyouwantmymoneyfixyourapp

This app is as slow as dial up internet. From the 90s


App hasn’t worked for the last month
Toshbar

Not sure how Apple allows broken apps to get published to the App Store but here we are Upon launching the app, I get a pop up saying “We apologize for the inconvenience but the Service is currently unavailable, please try again later.” I’ve been getting this any time I’ve tried to use the app for the last month. Any button I press on the main screen? Same warning.


Wow. Poorly made app.
leafyrl

I have issues every time I open it up. It crashes often and is not user friendly.


Unhappy
San Diego Homeowner

Unable to enable my auto pay since it won’t let me delete the original payment card; required to do by 8/15 but the main site was down and we couldn’t re-enroll in auto pay by the deadline


Trash
SabrinalovesFI

Shady and not representative of “San Diego’s finest”. Who is running the water department of San Diego?


The worst
how do i get off this ride

There is no place on this app to cancel your service. I recently moved and need to cancel my service. I cannot get a hold of anyone on tue phone. They will not call back as promised. They will not answer the phone, no matter how long you wait on hold.


Featured on lists