My H-E-B Reviews

Needs these features

Paranoia024

Please bring back the ability to share (text/email) lists, and please add an option to see the price total of a list. And please bring back the ability to see on an item what stores carry that item. These things would make this app perfect. Thank you.

?

Partner47

Starting about 3 weeks ago, I continually have to delete and reload app because it won’t work. This is becoming a real hassle!

App issues

savy32

Lately over the past year the app has been finicky to say the least. Throughout the week I add my items as I remember them but lately when I go to check out all my saved items are gone. The app also freezes up many times throughout checkout. Overall this app is not the best.

Great app

Daniel14456433

This app works great now. A recent update had made it glitchy but now (October 7, 2020) it works again. Pretty intuitive to use and it saves your previous orders so you can easily add everything to your cart with one button if you want for reorder the same stuff later.

Pick up fail

mariam999999

I liked the app everything was perfect until I had to pick up my order. To pick up your order you have to text a number but for whatever reason don’t know if this is my own phone or what really every time I would text the number it would come out as service access denied. I did it so many times I had to call them to let them know I was there. This didn’t happen just once but twice. I wish it was easier to let them know I’m there. Maybe through the app instead?

Disappointed

kelldol

The new app is lacking. I preferred the old app. Now I have to scroll through all items on my list to shop. I’ve quit using this and gone back to ShopShop. Sad to see you ruin the app with all your “improvements”

Ease of use

tdufjouhjlutdfjkescbj

I like the app. Ability to scan barcodes and aisle locations. Would be helpful to (1) be able to airdrop the list to someone and (2) when you check off an item, would be nice if you could have a feature to turn which would sort as you go. It would move checked items to lower section so the top is remaining items to get. I shopped a new store yesterday and the app made thing easier!

It’s getting better!

ColieAlexandra

We exclusively shop at H-E-B right now and only do curbside. (Thank you to all the hard workers - you help keep my high risk husband safe!) I’ve liked the improvements they’ve done to the app but would really like to see an iPad version. Honestly even if its just the exact same thing but with bigger font.

Doesn’t work anymore

Navy1818

It was working great until one day it started failing. When I try to log-in, it says “Something went wrong. Exception occurred while converting the model to json” and it just WOULD NOT let me in at all!!! Deleted and re-downloaded the app but nothing. Such a huge disappointment since I really loved this app when it was working! Such a shame on the IT department’s part!

I liked an older version of this app better

P-dro3

Giving this 1 star in hopes to have a feature restored to be able to give it 5 stars. There used to be a list of all your past purchases, that was easy to add items from previous purchases. Now, you have to go look at each individual order to be able to add previously purchased items. I liked the previous version where all purchases were collimated in one spot, and the ease of being able to add items. I’ve been using curbside for over 2 years now and am just jot a fan of this particular update.

My H-E-B Reviews – Page 13