Munchery - Fresh Food Delivery Reviews

Delicious and easy

San Jose diner

For about the same cost as prepared foods dinner from a high end grocery store, I get great choices with healthy options all delivered to my door.

I edited this based on the developer response. I took out cold food. The rest is absolutely what happens when given a gift card. You MUST enter a credit card and become a member. Don’t fall for it. I was excited to have been given a $250 gift card for this service. I created my first order and was asked for a credit card. Not good as this was a gift but I overlooked that. Then I had to sign up for a monthly membership with a fee. Full stop. That’s like Amazon forcing people to sign up for Prime when they use a gift card. Customer service said they’re working with their engineering team to make the first order with a gift card free. So if I want to use my gift card again it will cost me. Unacceptable. And guess what! My first ever order was almost an hour late. So with my gift I have to pay a fee to get cold food much later than my window of time. At this point I just want the $190 in cash.

Munchery is great

dgp1

My family enjoys the meal kits especially. They’re much easier (faster) than a blue apron type of kit, and taste great.

Salmon dinner

Maxoehetski

Salmon dinner was very good but high in sodium. I'll look for low sodium options.

Blocked from ordering via app???

oeoirico

This new version of the app no longer allows existing customers to checkout without signing up for a membership. What gives? ? We were told that original, long-time customers were grandfathered in. ?

Unpleasant frustrating experience ordering first time

BruceSF

Forced me to sign up monthly membership (or yearly) before I could confirm my first order Didn’t show me total cost in the app The texted link to my invoice asked for password that hadn’t ever been asked for or created Returned to app and said I had nothing ordered I think my food is still on its way but not sure Had heard great things about Munchery but have not enjoyed with the digital user experience I just wanted to quickly and easily order my dinner. Nothing more.

The food is good but I feel like I got tricked into a monthly membership just by ordering. Lame.

fckrtron

Maybe I missed something, didn’t always work this way I thought the membership was optional. Now I feel like I was tricked into signing up for the membership just by ordering food again. I don’t order that often, it feels like I am being fleeced to see a fee removed from my bank account when I have not ordered In a while.

Going downhill

Eggiers

Sadly, it seems like Munchery is going the way of Sprig which is to say a dramatic decline in quality of the food which will probably lead to failure. Bummer. The last three times we’ve ordered the food has been bad. One item was described as Kale something but it turned out to be a giant pile of onions with a few flakes of kale. A tiny piece of chicken was hard, rubbery and had a weird flavor. Just generally yucky. Sad to see you go, Munchery. It was fun while it lasted.

Unable to cancel membership

Jgk16

The account page loads forever and I can't cancel or email them while that keep charging me! Help!

Bring back delivery address bar.

josephine_b

Please bring back ability to quickly edit delivery address. It was removed on last upgrade and I was told I have to first add items to cart then go into “more” to change address to default. This doesn’t make sense in that’s it’s unnecessarily clunky AND Munchery has different dinner items in different areas.

Munchery - Fresh Food Delivery Reviews – Page 7