Mobike - Smart Bike Sharing Reviews

Bad in Berlin

spikespikespikespike

1. Bikes are all too small for taller people 2. App will freeze when unlocking bike and then take a long time to recover 3. Bikes often broken and will not unlock 4. GPS on bikes is poor, bike locations are approximate making bikes hard to find. This also means that if you park next to a “no parking” zone, it may decide that your bike is in the “no parking” zone and warn/fine you, when in actual reality the bike is not in the zone.

Pay by the ride

Powerlion123

I love that I can pay by the ride and not have to sign up for a monthly subscription deduction. I am in San Diego for a few days here and there and this works perfectly.

No Apple Pay??? Seriously???

Vascaino1979

The only bike share company not to offer Apple Pay!! Amazing!!!

Best made bikes

Esperafe

Mobiles are study and easy to ride. I have found the yellow variety a bit shaky.

Useless

carlasking

Had to put $5 in the wallet. Bikes all broken. Ended up using ofo bike. No easy way to get my $5 back.

Bike Malfunction

apeeps323

I rented one of these bikes on my lunch break with a co-worker to do some light exercise after lunch. I was on my bike for 12 minutes total when my bike locked up on me and I was unable to continue my ride. I tired unlocking my bike but didn’t have any luck. I had to rent an a tire new bike to make it back to my office. I have contacted customer service three different times and haven’t heard a word. It’s been almost two weeks. While I had my ride it was very enjoyable just wish I didn’t have to pay for two during a 30min trip.

比ofo更好

Bananaguy7

I’m an American studying in China. This app is very convenient and easy for a foreigner like me to use. The “monthly pass” is also extremely cheap and extremely convenient (the first two hours of every bike ride free? Sign me up!) Overall, a great app.

Stupid GPS and terrible bike

Tonycia 16P0

The bike GPS is very inaccurate. The bike is not working and unable to ride a inch. I had to lock the bike immediately and reported the problem in app but the App shown I had a 300m ride and of course charged me. What a stupid app and how can you blame more?

Horrible UI

TB_Review

They want a photo of your passport which is crazy and then they also make the deposit refund button impossible to find

Not pleased with payment

MSJS2001

I don’t like to pre pay for a service when I already gave my card details and made a deposit of 15£. On top how can I get refund for the unused money pre paid and how can I get my details removed according to GDPR ?