MGM Rewards Reviews – Page 23
5/5 rating based on 224 reviews. Read all reviews for MGM Rewards for iPhone.
MGM Rewards is free iOS app published by MGM Resorts International
Garbage
RySimmons
Booked through a 3rd party site which makes mobile checkin on this app impossible. Wasn't made aware that 3rd party checkin isn't available on this until after I waited in line for too long and was told I 'didn't have to wait anymore if I had the app'. I tried the app, didn't work. Back in line, at the back of the line. Stay is not off to good start.
Not a good app
Irane1
I have not even stayed at the property yet... I booked a room at the Luxor and decided to try out their app. Normally, I stay at the IHG chain but decided to try out MGM properties. The app is not a good end user experience. IHG allows one to request certain items for your room in advance like extra towels or you can alert the hotel that it's a special occasion etc. I could not find anyway to communicate with the hotel ahead of time other than a phone call. I don't mind calling and I appreciate that info but I find calling can sometimes take a lot longer along with multiple transfers to get you to the right area. There is lots of info on the app but I did not find it helpful and easy to navigate.
Could be better still
MZimmer
I love m life but still feel the app is lacking. Granted, I’ve loved to book my hotel stay via the app but looking for restaurant at or other things within the app is still very difficult.