MGM Rewards Reviews

Frustrating

SirCharles81

It's near impossible to find your points without stumbling across them by accident. Always asks you to sign in even though your already signed in. Not convenient at all. Looks good but that's about it.

Lacking even rudimentary QA

Tiger user

I remember several years ago, when I actually called MLife with a long list of problems that rendered their app unutterable. The response by the rude lady, with the heavy New York accent, on the other end of the phone was: "What?! You're using the app?! Don't use the app! It doesn't work!" Amazing! Well, it seems like a similar amount of care and professionalism continues to be interested in the development of this app! Other that the confusing navigation, which seems to leave the bottoms of pages inaccessible, until one figures out exactly where one has to tough to bring the next bit of window into view; it seems like most of the links that send you to the embedded browser are problematic. (By the way, I find it to be extremely lazy to go from a custom app to embedded browser. It looks like there was absolutely no interest in spending too much time or money, developing the app. This is confirmed by the utter lack of rudimentary QA.) In just navigating around to see what the app offered, I found a 404 Page Not Found error, and God forbid you would want information regarding the various tiers (this would seem like something that should take priority in the app, given that MLife is a loyalty program), because the page that is supposed to display the tier information only shows the leftmost two columns!!! So I guess anything Gold or above is a secret, SHHH!!!

MGM Review

Thunderclap11

Very difficult to navigate and doesn't stay signed in. Information that should be simple to find (tier progress, etc.) is not and the menus do not scroll properly.

Horrible. Fix the sign-in

TTB91

Nothing irks me more than having to login to an app multiple times in one session. Each time I click a tab, I have to sign in again. I can't even speak on the other issues because this has me fuming.

HORRIBLE

Sushsozuwbsislamaks

I've been trying to Mobile check in for about 45 mins now. First of all their mobile check in machines are down. All 3 of them. So I resort to waiting in line for the mobile check in. Now this stupid app is telling me there are not any rooms available even though I paid for a room??? Worst app ever. Catch up with today's technology MGM grand.

Horrible

lonnell_2003

Can't even sign in. Keep indicating password or email is incorrect. I can log onto the website fine. Need to fix this.

Not useful

patiencejo

For those of us who are tech-savvy travelers with $$$ to spend in Vegas, the expectation for an app would be one that would be useful in multiple ways (room reservations, check in function that actually works, dining options/reservations, maps, perks, etc). I can't even sign in to the app as an Mlife member. I am very disappointed and expected much more from MGM!

Don't.

Chulo000

The whole point of updating an app is to make it better. They do the opposite and make it worse. Takes a special kind of people to do that and another to let that happen. Don't bother.

Please fix the app !

Kbb964

not been able to login for more than 48 hrs, incorrect password although i know it is correct. Since the web site update, the app has gone haywire!

Horrible for now, used to be good

jigga516

I'd give it a "0" star if that was an option. I've been trying to get my mobile tickets for the show I reserved, but no success. I cannot even get an access to my room reservation. This app asks to login so many times, it's ridiculous. Don't waste your time.

MGM Rewards Reviews – Page 22