Meet Mobile: Swim Reviews – Page 28

5/5 rating based on 312 reviews. Read all reviews for Meet Mobile: Swim for iPhone.
Meet Mobile: Swim is free iOS app published by Active Network, LLC

Pay attention developers:

Ivory Gretts

I have no problem paying a total of 50 CENTS PER MONTH. Totally worth it and still better than any other results app. Of all the costs of swim, it baffles me that anyone complains about this costing less than anything at the snack bar. Get over yourselves! Having said that, can you please fix the seed place changing after prelims are swum at a meet to their prelims placing? This has been an issue since the new remodel of the app and it's frustrating. It would be nice to actually be able to see where swimmers were seeded and how they placed.


Not worth money

Agentfuse09816

It's slow, laggy, buggy, freezes a lot and overall useless. It's bad enough that you make us pay for this crap. Fix your app. It's too slow and never loads


Not worth the money if I can't use it!

L : )

I paid for the year subscription, even have my iTunes receipt, but it won't let see results! It keeps saying I need to purchase the subscription to view results! I'm not going to pay a second time and still not get results! Very frustrated, I've emailed them twice with no response. I have even tried to restore my purchase and nothing!!


Not worth it

Atx swim2015

They just raised the price to $10 from $5. Wish I could say it's worth it but it isn't.


Scam

Dxwhatever

Scam. Read the reviews, these guys are crooks.


Not very good

BrodieMN

I am new to swimming, but not new to mobile development. 1. Your help links to web pages that are not mobile friendly...yikes! 2. If I am supposed to "sign up" where is that done? 3. I enter criteria like "MN"....nothing. There was a high school meet at the U of MN yesterday. I cant find it. Search should be easy. 4. Auto-cap the 1st letter typed. 5. Your message are too long. Mobile users are not the same as web. Good try, but you have a lot of work ahead of you.


Swimming

Wisssssssssssyyyy

This is the best app! I use it all the time


Typical Active mess

SwimBikeRun mom

If I could, I would give it 0 stars. In typical Active fashion, they screw up what should be an easy thing. And to top it off, I paid for the annual subscription on my iPhone, and now, even though I've followed their directions half a dozen times, I cannot view results of my son's swim meets on my iPad.


Disappointed

gimmecaffeine

I am giving one star because of two reasons, 1. The app never really worked properly, and, when it did function, required in-app purchases to obtain more than minimal information; and 2. Poor customer service. I ended up deleting the app 10 months ago, after attempting to use it maybe 3 times over 1 swim meet weekend, and I thought I had cancelled the subscription. My son stopped competitively swimming due to an injury a few months later. However, a few days ago, I had a mystery charge of $5.99 show up from iTunes on my PayPal account labeled as "gift." After I finally figured out what the charge was for, I contacted this company immediately requesting a refund, explaining everything I listed above. Their reply, two days later, was basically, 'sorry for your trouble. We refuse to refund your money due to "policy," and here are the links to turn off auto-renew on your iTunes account.' I will accept some responsibility for totally forgetting to cancel a renewal subscription of an app I deleted 11 months ago. However, when someone contacts you immediately, requesting a refund for only for the renewal charge for another year, not benefited or accessed AT ALL in the under 24hrs since renewal, nor will use during the coming year, (I did not ask for a refund for last year, I consider that a lesson learned in trying an app that promised more that it delivered) I find it absurd that a "policy" prevents you from issuing a refund, or even a credit toward another app. Why even bother to apologize to me? Yes, I do believe developers deserve to be paid for the work they do, but when the complaint is a legitimate one, it would be nice for them to acknowledge it and try to retain the customer. This review would have been much different had they done so. $6 may not seem like a lot to most people. For me it's a loaf of bread and a gallon of milk, if they are both on sale. ;) For this company, if these "auto-renewals" have happened to more than just me, I'm sure it has been quite the profit for them. Congratulations.


Upset parent

MitchWMD

This app is horrible and a ripoff. DO NOT BUY. Paid the 5.99 for the year got nothing for it. Support is m-f when almost all meets are the weekend... Nice being available when the people who use the app actually will use it!