Meet Mobile: Swim Reviews

Descent interface but slow response times...

ldbe1

Hi, my parents and I have been using this app for years and it works well for the most part but it is pretty slow. Whenever I search a swimmer on the search bar it takes almost 30 seconds or 1 minute to respond. Also there is a long delay for some of my events when I go to see my results. I am using the premium paid version of the app and I also have a very up to date iPhone 8 so there’s no reason that it’s a hardware issue. I personally will keep using this because I have payed for the premium service so it would be a waist of money to switch to another service. I personally have to recommend other apps for checking swim stats simply because they update faster and have better interfaces but otherwise this is fine to use.

Overpriced.

Tyler the Guitar Guy

This app was once free. Given how glitchy the interface is, and how many of us only swim during summers or just want to check up on results of friends now and then, the price is just too restrictive

Some parents expectations are out of line

jprokos

10/18/18 before I volunteered to be an Administrative Official (AO) for our club I didn’t understand how results were uploaded to meet mobile and often complained about accuracy or timeliness. No longer! The AO is responsible for making sure all of the swimmers’ times are entered accurately. When there is a timing issue it can take time to correct and upload those times. We have to wait for lane timer sheets to check your swimmers pad time against the backup times. Pad times are uploaded to Meet Mobile once we pull times from the timing system. We are also correcting times as the swim meet moves on. Be patient for final results. One common slowdown is 10&U backstroke. Or any other event where swimmers don’t touch the timing pads properly. All of those swimmers will have their times determined by looking at backup times (watches/buttons), and order of finish. Another potential issue is Wi-Fi. When the stands are filled with parents using Wi-Fi it slows down. The same Wi-Fi that we need to upload times to MeetMobile. Hope this helps some parents/spectators understand that results are not always immediately reported. If you want to understand more then volunteer for your swim club as an admin official.

Needs work

Jack5822

This used to be the best app on my phone. Then they started charging us for it and changed everything. Nearly impossible to find the meet you’re looking for. Can’t even search for a city effectively. Get to work people and fix these problems!!!

Frustrating

snoppdoggydog

I wanted to stay updated on my sisters meet so I downloaded the app and when I realized my mom has a subscription I spent 30 minutes trying to figure out how I could login in to her account so I could actually view the results. Turns out the only way I could access my moms subscription would be to log out of my apple id and into hers which to me is absolutely ridiculous. Half of my phone is connected to my Apple ID so logging out would cause a multitude of problems for me and my mom. I really think this should be changed.

Super slow

SwimMom53

I love this app most of the time. However lately it seems to be super glitchy and takes forever to load when I tap on an event or swimmer. Any of it. A lot of the time it won’t even let me tap on it. It seems it needs to be updated. It’s been like this since the last update actually. Not liking it whatsoever. The search could be a bit better too. Only reason I’m giving a 3 stars. Would be 4 if it wasn’t so messed up right now. Also, the RealTime results are only updated to the app when the locations WiFi is working correctly. There have been times when I don’t see results until the next day & at times it never updates for some events.

Impossible to cancel subscription

mwb123#

Instructions bring you to manage your subscriptions, but leaves you with no option to cancel.

After paying, won’t recognize my account

surfboy11

The app has decent functionality, but beware that it can rip you off. I pressed the button to pay for the annual membership — $6.99. Authenticated with the Apple Store, etc. Nothing changed in the app. Still prompts me to pay (again) when I go back in. Basically a loss for the meet I am currently attending and probably have to spend a bunch of time going back and forth with the developer to help troubleshoot their buggy tech. Disappointed.

Main problem is VERY SLOW!

Golysuzy

I have no problem paying for this ap. Just because it is the only App on the market for the swim community doesn’t mean the App can not be improved. It is way too slow. The response time from clicking on something is extremely long no matter what it is. Please fix this issue and your App will be outstanding!

Can’t unsubscribe

Degarmo187

They tell you can unsubscribe at anytime and yet I can’t find any way to unsubscribe the app. It only gives you the ability to resubscribe. Don’t get the app.

Meet Mobile: Swim Reviews – Page 10