Lyft Reviews – Page 159
5/5 rating based on 1690 reviews. Read all reviews for Lyft for iPhone.
Lyft is free iOS app published by Lyft, Inc.
Wrong destination
Sam Windham
It auto chose our destination, which was wrong. Unacceptable. Charged us for a ride we never took because of it.
Fix the name in profile issues
CoreyJohnIams
Not being able to edit name on profile or set a name at all is unacceptable.
Good & bad
shelbyrosecurren
Similarity to Uber, it is very frustrating that a trip cannot be edited. More frustrating than Uber is that to cancel to reset, I have to pay a $5 fee. This is absolutely absurd and will be the reason I discontinue my use of the app.
Time to improve
Jenny 11
ETA of drivers are always wrong where I live. Need to invest in your geo-mapping to ensure better accuracy in arrivals and drop offs. Have been late to too many events because your company’s too cheap to purchase the Google Maps API. Also when I try to cancel the ride due to this flaw, I get charged no matter how long it’s been.
Less Dependable than Uber and VIA; possibly racist
Andykoom
NYC. Have had 3 disastrous experiences with Lyft. They often cancel rides at last second at worst times (rain, late night, etc.) one driver even stopped in front of me and as I was about to open the door, I heard a click - door closed and driver drove off. Pretty sure it was race related. Complained to Lyft support, and they ignored as well.
Guess I can't use lyft anymore
Mcu Fan
welp. I love lyft and I use it several times a week, but now it's no longer compatible with my iOS and you won't let me use an old version. I can't update my phone and now I can't update lyft. thanks a lot >:(
Difficult to use, not easy to change credit cards
johngiac
I am really disappointed with the Lyft app. I needed to update my credit card and it will not let me do that. It turns out they only allow 3 credit cards to be listed at a time, and apparently you need an act of Congress to change or delete them. I also don’t like how I can’t go back and change my driver rating after I submit it. In fact, there is only a short window to give the rating and if you miss that, you can’t give a rating. I think the service is great and the drivers are very good overall, but what a colossal failure to have such an inferior app.