Lyft Reviews – Page 156

First Lyft ride

MamaWagz

Thank you for our first “efficient” Lyft ride! Have a safe and good evening!

Lyft Apple Watch app does nothing.

Pyorr Fayz

Lyft Apple Watch app does - literally - nothing. It pluses the Lyft logo and that’s it. I’ve uninstalled/reinstalled the app(s), I’ve restarted my Apple Watch. Nothing works.

It was my first time using Lyft the driver was very professional & had great attitude & personality I’ll continue using Lyft when I need a Lyft which will be next Saturday night hopefully I’ll can request to get same driver I have one more comment I’ve never use Uber I’m glad my friend recommended me to use Lyft thank you Lyft once again

Shady promos

PabsLives

They market $50 off for first time riders, but only shell out $5. Bogus business practices. UPDATE: Was reached out to via a bot seemingly telling me to reach out to their support. I already did several days ago both via the app and their social media. That’s why I am saying it’s garbage service. They didn’t offer any solutions and just completely dropped correspondence after submitting several files of proof. This company is the worst. Save yourself the pain and stick with Uber. They have better availability from what I’ve experienced anyway.

Drivers are always lost!!

Kayla Tomlinson 1993 abc

Drivers are rude and are supposed to have gps systems like UBER but instead Lyft sends people that aren’t familiar with your town and can’t work a gps even when available! Good app terrible employees..

Good, needs fixing

Scar347

Lyft is my primary rideshare for 3 years. I chose them for in-app tipping and based on driver recommendations Their interface is functional, drivers have been kind, and prices are fair Language barriers in large cities have cost me significant time and money (2hrs and $100 in the last 6mo). Drivers struggle to locate passengers and navigate without hand-holding. In-app Customer service is offensive - the mandatory options are very limited, thus none of my complaints have been answered or addressed. The "line" feature has taken drivers and me far away from out routes, upwards of 30min Please show what languages passengers and drivers know, Fluently. Please invest in better navigation. Please limit the distance for "line" routes

Great App

BrianAllan87

Lyft is honestly my app of choice. It’s cheaper than Uber.

Bad Customer Service, Slow & Fraud Charge

Pc2013Pc

Someone linked my card to another account, fraudulently, and Lyft doesn't have an approval process or notification to alert the original account (with card) that their card is being used for a another account. After alerting my bank of the fraud charge, all I want to do is DEACTIVATE my Lyft account, but I'm told that I have to wait 24-48 hours for someone to contact me to deactivate my own account! Lyft took away the option for the customer to deactivate their own account through the app or online. This is convenient for them as it make it difficult for people to cancel their account. I have been on hold twice on the phone to find all of this this out, and the phone rep was rude to me (telling me it was my fault someone stole my card?!?!). Previously, I have urged people to use Lyft, despite them being more expensive than Uber, but I will never again use Lyft until their policies are changed. They have made this situation much more difficult than it needed to be. Instead of one click to report the fraud charge and another click to deactivate- it has taken messaging, being on hold for 30 mins and a rude phone rep who couldn't deactivate my account...and I have to wait for someone who can to call me...?

So far excellent!

bonnievanilla

I must say that switching from regular taxi service to Lyft service has been absolutely great! ??? Each driver was very courteous and had a very nice attitude while maintaining focus on the drive.????????? I have never had to wait more than 10 min for a ride maybe 15 min but I really do not think so. ?? Never careless driving or road rage.?????? Each driver was considerate enough to offer to help me with my bags. ???????? So awesome especially because I have disabilities that affect my legs and back and it is not always visible or noticeable unless my Day was long and I forgot to take my medicine. ? ?☎️?9️⃣1️⃣1️⃣. I appreciated not having to ask for help.?? I also must say that my drivers were clean with their cars and their body. ?????? wow! They must pass on the dirty riders?☘️?✋??????☎️????!!!???? I look forward to riding with Lyft again very soon. ???????‍♀️?‍♂️??‍♀️✈️???❤️❤️?????

Love it

Baby and Momma Love This

I love this app. I use it for my commute to work. I have certain drivers that I get often! And I’m use to them. I do hate when the app decides to change my drivers last second when it is normally a driver that I’m use to originally. I wish there was an option to request specific drivers. Other than that the app is great