LogTen Pro Pilot Logbook Reviews

Support is awesome!! Instructions were bad

Sosee

Okay so at first I was ready to throw in the towel and move on because the instructions on how to run things were god awful. Then I contacted Nicho in their support department who took care of me, all my demands and demonstrated a patience I have never seen before in any business. They imported thousands of hours of flight info and THEN when something didn’t take, Nicho FIXED it all line by line!!! THOUSANDS and THOUSANDS of flights worth of items!! HOLY CR/P!! I am still learning the system but with this support level, it’s hands down the VERY BEST AVAILABLE!! Truly shocked by how great Nicho was and still is to me!! This app has incredible functionality and usefulness!! I have never seen a company with this level of support. I know there are people posting about updates and new rates that take them by surprise but while that certainly isn’t good, I’d be willing to bet the folks at Coradine will change the way they do the updates so that it matches the high level of support they provide. Far superior to anything else available and I mean by a huge margin. A instructional video that goes from the very beginning and assumes total novice would be great. I think it would make the learning curve for guys like me a lot less intense. Thanks!!

I hate subscriptions ...

flitetym

But gawd, this is the most sophisticated logbook out there. Something tells me this app was developed by professional coders, and not by someone living in their parent‘s basement. And with over 40 years of flying under my belt, and having tried several, I gotta say yeah ... it‘s worth every penny. (.... now, where‘s that debit card .... ?)

Still, still here after all of these years

mikeitalot

After spending $180 on this overpriced spreadsheet and then getting shafted on the new (“oh we can’t make money if we keep giving you upgrades when iOS changes, like everyone else in the world does”?) subscription model, I have been a vocal supporter of any alternative to this, including good old paper. To get a more balanced view, make sure you view the reviews for prior versions as coradine keeps pushing minor upgrades in order to hide the negative reviews. Oh how the mighty have fallen.

Great program, over priced

Zwaldo

Programs good, but since going to a new pay by year format they is outrageous..I’m not going to be using it next year. That being said, using this app for the last few years has been a life saver to my logs. No excuse to not have your logs in order :)

App and support fails

TorreyB

My problem is not with the pricing...I’ll save that review for another day. The app periodically fails to work when it doesn’t recognize longstanding login credentials whether they are thumbprint or username/password. Previously, it would spontaneously work for a few weeks, then quit, again. Having changed neither my password nor my thumbprint, one day...Boom! no longer able to log anything. By the way, when the email password rest button fails to send an email reset link...email tech support, right? Well, only if you are anxious to receive ineffective advice like “check your spam folder for the email”. Really?? That’s all the support I get? It’s been a whole 24 hours since I have heard from them and their “amazing” support team. Why can’t we just have a phone number to resolve the issue in a reasonable timeframe? I don’t sit behind a desk waiting for the support team’s email to arrive-I am using this app as a tool because I am busy with other things...like flying. Still no help with the login issues, and no way to continue using this subscription based app.... By the way, it never seems to work without an internet connection, so if you are airborne, better hope someone paid 6 figures for in flight wi-fi if you want to log flight data....

Great logbook. Can be cumbersome, but worth the hassle!

Macbook_Pro_Retina

Udate: Developer responded with instructions. Apparently, the features I asked for are already there! Five stars :) Great logbook overall, however, the iPad version needs to include the ability to log more than two approaches in one flight. The basic instrument qualification requires three approaches in a single flight. How am I supposed to log that? Also, how can I annotate my route of flight in the ipad version? I don't see any way of doing that. Fix these two shortfalls and I'll update to 5 stars. Note: This app kept crashing for some unknown reason. I tried uninstalling/re-installing to no avail. In the end, I had to completely reformat my ipad (pro 9.7"). Sort of a pain, but I restored from my icloud backup and it seems to be working now.

Greed

World Flyer

Greed has ruined this logbook! Ridiculously priced for another social media app The so-called service experts are changing the app to justify their existence, not to improve the App If you have not been suckered into buying this product yet, then don’t!

LogTen Pro Pilot Logbook Reviews – Page 17