Livongo Reviews

Lacks tablet mode

huzbub

Please consider those of us using our iPads and not as a phone but on it’s side with a keyboard and stand (like a laptop). It’s a huge pain to have to remove the case, to use an app that then only utilizes 1/3 of the screen and now forces us to use the display as a keyboard.

Does not record the pulse

bojcovetz

While the device displays the pulse, it does not record it on your phone. Further if someone else happens to use the BP device, you cannot delete the entry

Service dropped

Golfco

I had connectivity to the scale through my employer. The only services I used were the scale to track progress. During Covid, I was laid off. Livongo cut off my connection unannounced. Not sure why they would cut the WiFi connection to the scale due to a layoff. Totally unprofessional and unwarranted. Called Cust Svc and they offered no options.

Unable to log weight after upgraded to V. 3.8.6.

A_Khoa

I could not log weight after upgraded to V. 3.8.6. Please, fix.

Be very careful if you take insulin

Sek0922a

The app isn’t as functional as it could be. I found that it does not update your meter readings on its own. But the biggest issue is not the app... it is the test strips the company sends out. I have had issues with inaccurate readings from close to 10% of these strips. Plus the lancet device does not work as well as my old one.

Not updating

Agent of karma

The app is not updating at all. My readings go into the website so the meter is fine, but the app won’t update unless I delete and download it again. Needs work if I am supposed to use this to keep track of things.

Medication Reminder

Karinaa822

I have been using this app for about a year. It has helped me on managing my diabetes. The only thing that I would in corporate in to the app is a medication reminder. I tend to forget to take my medication on time. This would also be helpful information for the doctor to know if I missed my medication or what time I took it.

Must have account

dabier

This app is not a stand alone type. You must sign up to use it. So that means I won’t be able to use the app and the blood pressure monitor side by side. I requested my account be removed when I was getting someone else’s weekly blood pressure report and felt it a privacy issue. While representatives did respond accordingly, it still doesn’t make up for the fact that signing up for a new account can be done unless contacting the reps. I get errors otherwise.

Connection to Apple Health in clunky

L E ITT

The app seems to work fine but you’ll need to figure how get it to sync with Apple care. For me, I open the Livongo app after each draw. Then I have to go to the manage connections section in the app then shut down the app. Then reopen the app and go back to the manage connections section. That’s when I’ll see the sync time stamp was updated. I can then open the Apple Health app and see the data there. It’s a bit clunky and hopefully will be corrected on future updates.

So Many Missing Features

joshgroft

The app works fine, does not crash, but it does so little. Meal logging does not offer calorie or (more importantly) carb counting. It does not talk to Apple Health, so any other health apps I use do not benefit from shared information (and vice versa). No communication with Health means even though I wear Apple Watch, Livongo knows nothing of my calories burned, daily activity, etc. It’s just kind of... useless to me. I’m not sure how this is determined, but as a T1 diabetic, I was offered Livongo for weight loss, not Livongo for diabetes, so all this app does is track my weight (which again, cannot be shared with Apple Health or any other connected apps). So... why does this app exist?

Livongo Reviews – Page 4