Livongo Reviews

App

red111

The issue with my gift card has been resolved. I can say that I truly enjoy the simplicity of getting on the scale or taking my blood pressure, and having the data automatically sent to the app.

Better Apple Health Integration Please

RorySantino

While I understand Livongo wants to be your "health hub," it would be very useful to be able to share more than steps, which Apple Health records just fine already. It is useful to have my Livongo infoerged with info that they do not record, but Apple Health does. If they can export steps, you know they could do it, but will they? Happy with the function and info display for my connected blood pressure monitor and scale, I just find it inconvenient to have different health metrics siloed in different apps. Please consider your customers - easy access to information is critical to better health as well...

Doesn't work

jaygdee

My device readings do not upload to app/account. When I use the option in the app to "contact support" there is no option to send the email when I am done composing it. Total waste of time and energy.

Doesn’t sync with apple health

iPad3.1415926

While I received the meter free from my health insurance, the corresponding app is garbage. It says it will sync with apple health, but it really doesn’t. I take my blood glucose level at least 4 times a day. It is now December and the last time the app synced was September! If I go through the “settings “ to allow the connection, everything is configured correctly; both with this app and with apple health. Even this app has a hard time syncing with the meter; it will go weeks with out a sync.

Has Potential but Lacking

Dkpbone

This app has potential but it is lacking key features that most diabetics like to keep track of. Tracking weight and medication to name a few. I got the meter thru my insurance and am thankful for that because of my income but will probably use a different app to keep track ALL information that is important to me.

Good hit improvements could be made

MomOfNonstopTalkers

This app is a decent app for tracking your sugars and food, however improvements could be made. I love the fact that it is connected to my meter. I am a numbers driven analytical person so not having to manually log this is nice. However, where significant improvements could be made is you cannot delete any readings, not can you make any changes one a reading is completed. Most of my readings I mark “I feel fine” so this is pretty automatic but there have been times when I meant to select something else but was on “automatic” and saved the record. This cannot be corrected. Or, after the save and upon reflection a different category was a better selection. Again, this cannot be changed. In addition, there is no logging history of weight or A1C changes. These two items are critical to understanding overall management. In addition, there doesn’t seem to be any integration for medication tracking. I am not insulin dependent so I’m not sure if the interface changes if one is but I’m guessing it doesn’t. This would be helpful to not only track sugar to medication but medication needs over the course of the month. It is nice that the meter tracks how many strips you have left and you can order straight from the meter or the app. Overall, I use the meter more than the app but the app is nice and convenient but simple improvements would go a VERY long way to helping to provide that overall picture.

Changed my life

Euser12233

I wasn’t consistent in my health and didn’t take the time or effort to get things in order. The Livongo program completely changed that. At first I was encouraged with simple steps that I just did because I didn’t have to think about it. Then I was increasingly encouraged to get more and more healthy (weight and mental state for me). I saw the positive impacts and that caused me to want to continue, and I found I had motivation I’ve never had before. It is such a positive cycle. Communicating with a real coach is SO HELPFUL. It’s not just a FAQ or machine bot, I was able to actually speak with a human who cared about how I was doing. I had no idea anything like this was out there. I only wish I had experienced it sooner. I wish everyone had access to this...I have it through my private health insurance. It changed my life.

very over rated

NDlight

this app is too over rated as a health app. there no option to add a note or a comment on a pressure reading to help the person and their medical clinician/doctor the understand the conditions or the relevant information at the time the pressure reading was taken.

Nice app but how do you automatically update Apple Health?

Tristar

I’ve only been using this app for a little while, but it appears that I have to manually force every sync with the Apple Health app. If I do nothing, it never syncs. I have connected it to Apple Health solely for writing glucose measurements to Apple Health. To get it to sync I have to visit “Manage Connection” and press “Export Blood Sugar Data”, which already has a check mark next to it because it’s already set up, but it won’t export until I do that ritual.

Executive

BillGumby

I find the Equipment very user-friendly and the support team very committed to exceptional customer service. Period.

Livongo Reviews – Page 3