Life Time Member App Reviews

Can’t make reservation

almw18

I cannot figure out how to make a group fitness reservation via the app on the newest update. I had to log into my account on the website to be able to reserve.

Lifetime fitness has state of the art facilities, its time they have state of the art technology on an app. When registering for a popular class the app just spins and spins when you click into the class to register. It'll tell you that you have spot 8, for example, and then when you hit confirm it says that spot is no longer available. Then when you try to go back in and register again there will already be a waitlist. There was a week where I couldn't even register for the waitlist even after signing out and signing back in to the app. Eventually I was able to get on the waitlist after trying for over 45 minutes. Don't get me wrong, I love the reservation idea and having a confirmed spot in a class. The app needs to be redone so that it doesn't crash when 50 people all try and register for the same class at the same time. I would be more than happy to talk to someone in tech development to further discuss this issue.

Why does this app never work?

McCleish

Why does the reservations never work? Can’t even get on a waitlist. Just errors, errors, errors all. the. Time!!!

Completely Unreliable App

KMLK44

Horrible to try to reserve classes with this application. On a day-to-day basis you never know when it will or won’t work. Very stressful when the app is malfunctioning and you aren’t able to book a spot in class.

Needs to update

Ackeyitune

Lifetime app recently updated and supposed to be better which is not unfortunately in my opinion. I m traveling around and always visit deferent location on the club. The new app almost impossible to check out the various club information quickly like a previous app. Hope they update this app soon.

Scheduling

saddorito

So the app, overall, is great. Very easy to navigate. It’s not a developer issue but lifetime’s scheduling policy... once you schedule you can’t cancel when it’s after the 2 hour mark of the starting class time. Life happens. We should be able to cancel whenever since there are waitlists for classes all booked up and gym goers who just walk in 5 minutes before the class’ start time anyways.

Class reservations

noneofyafreakingbusibess

Horrible experience everyday trying to register for classes!!

Good app, cardio tracking needs improvement.

Bigdog6789

All around great app. Needs to be able to support landscape mode for heart rate/cardio tracking. Also, when completing a workout in the app, it sends some data to Apple fitness, but codes it as an outdoor walk no matter what you are doing, also does sync time, distance, calories etc.

Thiefs

Bb Hams

Place has the worst customer service. Try getting your money back or payments stopped when you move.

Calendar integration help

Shellsbells1969

I really go to LT just for classes, so I love the easy-to-use functionality of finding and reserving classes, as well as savingfavorite searches/filters. That all works great for me. My only problem is when I add a class to my calendar. I have an iPhone but prefer to use Google Calendar instead of Apple calendar. When I click the button to add a class to calendar, options pop up, including which calendar. I always select my Google calendar, but when I go to the calendar it’s not there. I have to to Apple Calendar and change the event to be on the Google calendar. This works correctly with other apps, so I don’t think it’s just my phone. Otherwise the app is great!

Life Time Member App Reviews – Page 3