Kroger

Technical difficulties

Hogfan18

I love this app and use it every week to order my groceries. I use it for convenience, having two young kids and a very busy life. This just makes it easier. So I’m thankful. However, the past week or so, certain features have prevented me from being able to use my phone to order groceries, due to an error message saying “we are experiencing technical difficulties...” (or something to that extent). That’s extremely inconvenient. So I’m deleting the app and starting over. By the way, I was able to order from my computer without a problem. But I had spent a lot of time building my list/cart when the error occurred. Anyway, hope this corrects the problem and I can go back to my convenient way of ordering.

Challenging to use

Woogie36

It seemed to require significant searches for items since weekly ads couldn’t be transferred to cart, and associated items don’t always show up for coupons (I was using ClickList for myself, and am a shopper for Shipt, so I’m familiar with the process)

First time order

Susan white

This was so very easy for me, I loved it.

Super easy

thyreast

I’ve used the service 4 times, and have not had an incorrect order yet. Very quick to deliver - the assistants are really nice.

Click list

Seoulmom

I absolutely love the Click List. My orders have been exact every time. And Mason was extremely polite and helpful. Thank you!

Add list to cart

used2loveSC

Why can't I add selected items to my cart all at once from my list and if you can why is so hard to figure out?

Password update doesn't communicate

WaterRelax

2/20/18 update - I have reset my password twice and in an effort to log in on the app. I've restarted the app. No success - I can only log in through the website. The web version is terrible for searching for coupons. I almost took my business elsewhere - and would have had I not already been in the store when I realized how bad the issues were. I still don't like the coupon sizes and the amount of time it takes to scroll through on the app. But this latest issue is by far the worst. Kroger, this issue has been going on for a few days now, please fix your communication issues between the website and the app. You'll drive people away quickly - there's too much competition out there for people to stick around with this level of issues. . . The latest version of the app makes all of the coupons huge. So, it takes a lot more time to scroll through the list of coupons. When selecting the list of coupons you have, it's very hard to skim them now. Very impractical. . . . Perhaps create a version where people could see it either way? Large coupons if you need that to read and small for skimming.

Kroger Reviews – Page 127