Kaiser Permanente Reviews – Page 43
4/5 rating based on 443 reviews. Read all reviews for Kaiser Permanente for iPhone.
Kaiser Permanente is free iOS app published by Kaiser Permanente
Needs to be updated
crazy894509
This app is almost there! One thing that it needs is that you should be able to do questionnaires on the mobile app instead of having to log on to a regular pc. Then this app would be perfect. Other than that kaiser read the feedback and I’m sure I’m not the only one that thinks it’s a inconvenience!
Worst app
Brainiac 2
This is worst app ever. When your kids turn 12 you can no longer make appointments for them order medication, is not worth for you to obtain this app. The worst part is dealing with their customer service which also is not great, it’s time to find a new medical establishment the. This one.
Apple wallet
Jw070310
Put Kaiser card in the apple wallet!!! A little disappointed the preview shows you can see the medical is card but when you open the app it’s not there
Love it.
Theulysses
I love this app, but the one annoying thing is that every time it is updated, I have to re-enable Touch ID. Not fun.
Signing in is a pain - Support is worse
25 yrs kp member
Every time I have to reset password because the system “forgets”. Try resetting password thru “forgot password, and 7 out of 10 you can’t because it won’t pull down the “Region tab” for you to select your region. And because you didn’t select a region, it won’t let you go further. Call Web Support? Be prepared to spend 10 minutes just to verify yourself, first thru a stupid voice recognition system which then does not pass on the info to the Rep. Then you go through the whole verification process again! Then after you state the problem, quiz them. You have to repeat three times for them to begin to address the issue you called for. By this time you’ve already spent 10-12 minutes! Then you get “boiler plate” email with lots of apologies but no solution! Other than that, the App is getting there!
Usless
Retdean
The KP log in web site opens, but the ‘enter user name’ line is dead as is the enter ‘password’ line. If a member can’t log in this app is useless.
THIS APP THRIVES!
Lesiel
Once you familiarize yourself with the app, it is easy and has all the info you need. I find it to be a perfect partner in my health care. I've been using the site for years and it keeps improving and becoming more user friendly.
Never worked once
Crust Crusher
Constantly told I have no medical record. Triple checked all my entries and even have tried copy and paste my info from a KP email to the app and it always tells me I don’t exist and therefor cannot create a a profile to sign in. I always end up calling and making my entries with the robot on the phone and it always works. This has been going on for months. I deleted this stupid worthless app today. ????
Pointless
mrslawson09
The app will not even let me log in. And yes, my login information is correct, I used it on the website to double check. The app just says "we're experiencing technical difficulties, try again later" but has said this for a week already!