Juno - A Better Way to Ride Reviews – Page 15
5/5 rating based on 342 reviews. Read all reviews for Juno - A Better Way to Ride for iPhone.
Juno - A Better Way to Ride is free iOS app published by Juno USA LP
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JEQ36
I REALLY wanted to love an option besides the big two. However for my very first ride my driver kept driving in the opposite direction for 5 - 10 minutes before actually cancelling on me. I attempted to call him four times through the app to no avail before I received any notification that the ride would not be happening. Definitely allowed a lot of time for benefit of the doubt because there’s a few tricky one ways in the area but this was egregious. No thanks and I guess there’s a reason other companies dominate in this service. Half an hour later and I’m still not home on what would’ve been a ten minute ride.
Price was way over accepted price
SandyDavis
The accepted price was 57 usd and the final price charged was almost 83 usd. How did this happen?
Only App of its kind on my phone
Luvleynic
Exceptional and speedy customer service and they actually listen to you as a customer. And, off course, they treat their drivers beyond better. I don’t even bother with the others.
Many driver cancellations. Not a reliable service, yet
Croc72
There has been an ongoing problem with drivers cancelling after you wait the entire time (probably to take a better fare with another service). I’ve had drivers as close as a half of a block in midtown NYC and all of a sudden they cancel. This makes the service very hit or miss. This week I’ve had drivers cancel three days in a row.
Only saving grace is Customer Service
Ashantythebombdiggity
I take a taxi everyday. If it wouldn’t have been for Juno or Uber I would have saved a lot more money. This app was amazing when I got 30% off cause someone referred me. And it’s great cause I still have 10% off in NYC ... when I look at any car service app BEFORE I order the ride I look to see how many minutes it will take in my area. This app will say there are driver 3 minutes away ... but when I book the driver sometimes 17 minutes away ! Lol it’s happened more than a few times and it’s so annoying. Customer service is great though. Always trying to help. 3 stars ..... by their own standards we wouldn’t be paired again.
Actual cost 30% higher than quoted cost without warning
UsingAnotherServiceAsMyGoTo
Enough said in subject line.