HSBC for EG, PH, SL Reviews

HSBC Expat…how about a new app?

arbnknight

If anyone from HSBC Expat sees this review…please free your customers from this app. We deserve an app like HSBC UK, HSBC US and just about every other bank in the group. Please give us an app that looks like it wasn’t written for iOS 1.0

Check Deposit Doesn’t Work

RadKon22

The check deposit doesn’t work. It repeatedly gives you an error when trying to take an image of the check. No matter what background or how bright the lighting, the error appears.

Deposit a check with this app is nightmare

Hhshjsjjjjd

I used many ebank app to deposit checks, but never meet a terrible app like HSBC app. It is impossible to satisfy the app to take the check photo, it keeps asking you “move down”, “move left”, move right”, and then pops a error window. It is absurd! If the app couldn’t figure out what a good photo of check is, just let user to take and decide, and it doesn’t give this option. HSBC Need better design and user experience developers.

Bad app - frequently hangs

Voodoo Melon

Overall user experience is shoddy. Trying to deposit a check and it consistently hangs. Help desk is not helpful.

Crap app

mikeitalot

No face/fingerprint login. Really poor. So many other far superior options available these days.

Saying it’s the worst banking app I’ve ever used would be an understatement

Hossam Saleh

I’m completely out of words.

Worst Banking App

Asdfhkljgvdf

If you go to their website and forgot your password it makes you enter a security code from the mobile banking app. When you download the mobile app to do so it says the app is discontinued and you have to use their other HSBC app (country-specific). And on that app there isn’t an option to generate a security code. So essentially if you forgot your password, there is no way to retrieve or reset currently. Going to have to physically go into the bank tomorrow to reset my password. Ridiculous.

HSBC for EG, PH, SL Reviews – Page 4