Houzz - Home Design & Remodel Reviews

Updates need better testing before deploying

Nan196098121

The latest update causes the app to render a grey screen when I invoke the app on my iPad. I can no longer view content. Makes the app useless. Development team: This is not the way to retain customers. You need to test your changes before integrating them into the app!

Editor’s

LJLJ*06

I LOVE the app. We plan on building our house in about a yr or so. But some pictures are TOO extravagant.

No longer a good app!

Nafdor

After giving rave reviews 3 years ago, I am no longer a fan. The app constantly crashes and I'm using the same device as before. I also detest the way Houzz has replaced some former features. I liked being able to click on an item in a photograph to reveal the buying source. Now, a bunch of useless "similar" items pop up which is infuriating.

Absolutely disappointed

Lisaannschu

In our opinion, no, just no! We used them and never had a follow up after seeding. They seeded an entire area we asked them not to seed (because we told Bob we wanted to garden where they actually seeded). We had to rent a tiller to get rid of the grass (that not only we were charged for, but had to pay to rent a tiller to take up). No one ever came to follow up after seeding and we have a ton of rocks in our grass that we paid to have taken up. DO NOT RECOMMEND!!!

Awesome App

VintageGal65

I love this app. That being said.....lately the home page is stuck with the same photos day after day...never changing. So....I delete the app and reinstall it and ......it is updated. This has happened several times. I hope this bug will be fixed because our bathroom remodel is in the near distant future and I need help. Thank you! !!!

City of inspiration

sgsabr

Fibulas App

Terrible service, no longer trust their reviews

AdZoot

We were huge fans of Houzz and used them when designing our house but we have since lost all trust and appreciation for Houzz after trying for months to get a negative review posted (about our builder, who currently has a Houzz award showing on their business page) and running into an endless cycle of our review being refused, inquiries to their support system (which is only via their site), trying to talk to someone to find out where we were violating the review policy and getting endless generic answers in response then rewriting it again only to start the cycle all over. We’ve decided at this point they are blocking us from posting a negative review and now we no longer trust any of the reviews on their site. Beware if you are reading stellar reviews about a company on their site you might only be seeing a filtered list of the actual feedback with negative reviews never being successfully posted. I hope this isn’t true and they redeem themselves but after so much time, so many support tickets and even just now getting hung up on twice when calling their only published number, it sure seems international.

Feed Won’t Refresh

kencarrell

Feed won’t refresh. I have to uninstall and reinstall to get the home page to refresh. Incredibly frustrating. App works wonders aside from that.

What the heck happened?

BekkiM

I used to love browsing Houzz for ideas and inspiration. All of a sudden, it’s like somebody swapped in “Terrible Real Estate Photos”. Seriously, I just saw a picture of cleaning products shoved haphazardly under the sink. And another of slot machines in a casino. That’s not inspirational. And what happened to the sort options???

What did you do?

sueamh

You took a great website app and turned it into a convoluted nightmare to use. I find myself clicking randomly in order to view design ideas. It’s just not good anymore.

Houzz - Home Design & Remodel Reviews – Page 12