healow

Still waiting for the dr’s office to get the machine

msblaque

I’m sure it would work correctly if 1. my doctor’s office had the check in station for me to check in. 2. If all my vitals would be on the app like it’s supposed to. Sometimes it works, sometimes it doesn’t 3. If you were able to make appointments with the app. 4. If the results were there to see. I’ve had this app on my phone for 2 years. The only thing it does is REMIND ME OF MY APPOINTMENT.

Terrible

Disappointed1982765

Do not use this app! Most functions don't work. Messages don't transmit. Inaccurate medication information. Dangerous! Almost as bad as U.S. Healthcare system.

Crap. Pure, useless crap.

mosley_raymond

I hardly ever review, but this app is so poorly designed and useless that I'm compelled to. You have to log in twice because of something about "syncing with another device," even though I haven't installed it on more that one device. Each doctor is a separate account. Information that should be there isn't, or is hard to fine, or in the case of prescriptions is duplicated because each doctor puts it in. So, ok, you say...if you don't like it, just delete the app and move on, right? Here's the f-ing problem: my doctors insist on using it (or maybe they're told to by their medical group). So I have to convince them to communicate the old-fashioned way: pick up the phone and call me. Or hand me the records. Great idea, garbage execution. Too bad there aren't negative stars. Raymond Mosley New York, NY

Doesn't work (can't log in)

kenmhaggerty

The app no longer works. Entering your PIN just lands you on the splash screen and nothing else happens.

Limited functionality

EGGEsquire

The app claims to provide you access to all of your information available through your doctor's portal, but that is simply not the case. In my situation, I can see my meds and my upcoming appointments, but I cannot access any of my doctor's messages or my medical records. I've gone into settings and tried to link the portal repeatedly, but it never saves the information. Fed up. No more. I'll complain to my doctor as well.

Doesn’t work!!!!!

luckydag1

I wish you could rate this no stars. I can’t believe a company that rights software for Doctors offices to keep patience records secure is so bad. I have tried several time to link the app to my account with my Dr. office with no avail. It keeps telling me I have no account available even after I login to my portal. There tech support needs to address this issue very soon. Great idea very poor follow through.

Better messages option

Ichabodguppy

I love the app- until I get a message back from the dr. It won't show the whole message and won't allow me to reply- I have to log in to the website.... Which begs the question of why I need an app if I have to log in anyway? If these issues could be resolved it would make the app so much easier to use, especially as a mom of several kids! I have all our accounts linked to my app- but again, I still have to log in separately on the website to view entire message or respond.

healow Reviews – Page 68