healow Reviews – Page 13
5/5 rating based on 723 reviews. Read all reviews for healow for iPhone.
healow is free iOS app published by eClinicalWorks LLC
Poor in most aspects
msheltra
Prepare to write text in a very limited fashion’s like no punctuation marks etc. and prepare to get logged out and then locked out or unable to login on a regular basis. Many doctors want you to sign in through portals and you have to use their application unfortunately instead of all of them getting together and using a universal portal you get this - a really poor choice of a software package for a doctors portal
Poor design and user interface
MamaWhoCares
The pastel colors and microscopic print make this app not only hard to use but dangerous. Feels like it was designed by millennials to look cool, but the major of the users are Xers and above. Can’t read things, can’t find things, counter-intuitive at every step along the way. No wonder my hospital loves it.
Can’t connect Apple Watch or Health app as trackers
WCBOUND
It allows you to connect trackers like Fitbit but not the Apple Watch or Apple’s Health app. Not expected for an iOS app.
Ignores
Radish Italia
I have had the app for many years. When I want to add two new providers - it does not find them even with their respective codes. O,d app is same...but has a 4 number pin. It should not be difficult! It app mentions “your credentials provided ....by physician...” yeah right! When I use my user name and password - it works for one provider but comes up invalid on the other..and yes I used the proper codes etc. one sign in should work for all!!
So many things wrong with this app
crycepaul
Why is this app STILL NOT able to access the iOS health or calendar apps or Apple Watch? It’s been years!? This is 2020. Integrate your app! Messages can’t be read on the app. Have to use the desktop version for that. Appointments don’t integrate with the iOS calendar app. Of course not. There are few accessibility features. I do hope no one needs this in an emergency. This app is of no use except that my dr uses it. It is useless. Everything has to be copied and transferred to the health app. Ridiculous!
Frustrating at best
Flm_grl
This app is frustrating at best. You have a new sign-in for every doctor’s office. Trying to merge your doctors/appointments/accounts into one is excruciating. It might be nice once you have access to everything in one place, but getting access to everything in one place is a near impossibility. I’m having great difficulty. I will say, though, it may be due in part to iOS 14.
Works but needs work
teeblackley
Though I installed this app a couple years ago, I haven’t needed to really use it until recently. How do I delete or even archive “we miss you” or “happy holidays” messages? Messages need the option to maintain their thread like in every other messaging app. I like having a history of my lab and test results and have been able to rely on this feature and is what has kept me using it. One of my main concerns is readability. The fonts are small, thin and lightweight which makes them difficult to read. I could rely more on the icons (appointments, records, etc) on the main screen if they’re easier to see (small, faint, and detailed). Ironically they are easier to see on the Help screen! The readability issue applies to every screen. Sadly, I think this app must be one of the lower priced among the options for medical professionals. The version history reflects a lot of bug response, but the last enhancement was 8 months ago and the last update 2 years ago. The in-app “report a problem” is non-functioning. I question whether the development team even follows reviews/suggestions for improvement or actively works to improve this app. It works, but comes in juuuust under the wire.
Good idea horrible application
Nitsua Analed
App opens but is sluggish & often non responsive. Email is impossible.
Terrible
Dearlyb
If I could give it a zero I would. Worst patient portal ever. I’ve decided based on current experience with two practices using it to switch out of both practices to ones which use a portal more user friendly. They do exist-both U of M and Henry Ford have better ones that do not send you a blizzard of contradictory messages or notify you of appointments a week AFTER they happened, are more compatible with Chrome.