HauteLook | Nordstrom Rack Reviews – Page 29
4/5 rating based on 286 reviews. Read all reviews for HauteLook | Nordstrom Rack for iPhone.
HauteLook | Nordstrom Rack is free iOS app published by HauteLook
Highly addictive!
Sumorgan
I love this app! It's has GREAT deals, and is very user friendly. I have ordered many many many things off this app and have had absolutely no problems. I LOVE THIS APP!
Great app BUT BEWARE
Lovelelexo
The app itself is nice and functional. Very easy to navigate. However, it would be my first AND last time making a purchase from Hautelook. My thoughts were "it's ran by Nordstrom, it should be a reputable company to order from." But don't get your hopes up like I did. Placed an order on August 17th. Ordered over $100 worth of makeup to receive free shipping because I was being cheap. It is now a month later (2 days away from being 4 full weeks since the order) and all I have received was one $10 brush from the order. Checked tracking label they gave on the app & it said "all items were delivered." Called customer service and they explained there was a mix up in the warehouse & all of my items weren't shipped. Was told they were going to fix it and expedite the shipping for me & told me to sit tight for 2 days. And here I am today, 2 days later. Still NOTHING. Called them to tell them to just cancel the whole order and refund me my money & they told me it would take about 14 days to credit my money back. Does it make sense for them to hold on to my money for a month, send me nothing, THEN tell me it will take another half a month before my money is released back to me? Oh and their CSRs are nice but lack any ability to really help aid you. They have to keep placing you on hold so they can contact other departments. They have completely lost my trust as a consumer and I will do my best to dissuade anyone else from ordering from this piece of crap vendor.
Only buy clothes NOTHING else!
Wombat 777
I got totally ripped off when I bought a couch from them paid way to much for a POS couch and they do not take returns on most things. A joke to speak with anyone that could help at all. Some of the clothes deals are ok but be careful because it's just this close to being a scam!!!!!
Great
Hdthbnj
Love the experience! Thank you for this great tool to help me find what I need. Perfect for a super busy mom that does not have time to go to the store.
Buyer beware!
Cristina3943
I placed an order on August 20th for their Morphe sale, I ordered over $100 with of makeup. When my order finally came in I received ONE of the SEVEN items I ordered ONLY ONE! I contacted their member care and was told that there had been a discrepancy in their warehouse and I would either receive my order or a tracking number by the 12th about to go on day three and NOTHING! I sent another email giving them my order number and what I was missing early in the morning it is now late at night and still have not heard a reply. I will not order from this company again! Terrible! This company should be ashamed of themselves for ripping people off!! Again DO NOT BUY FROM THIS COMPANY!!