Handy.com Reviews – Page 31
4/5 rating based on 303 reviews. Read all reviews for Handy.com for iPhone.
Handy.com is free iOS app published by Handybook, Inc.
Used to be a good app app & service
jazzygal3
But clearly Handy's priority now is to serve themselves not clients. App is less efficient, notifications are spotty at best - which gives them a better chance of maximizing cancellation fees. Now rescheduling options are reduced too. Each update seems to put the squeeze on customers, a very poor operating model for retention.
Great service and support
handy washington dc
There was an issue with my booking that I was very unhappy with. I reached out to support and after I was able to explain fully, they realized their mistake and fixed everything. I appreciate them for taking responsibility here. Goes a long way. Will continue to use often.
terrible customer service and service
octavia rosko
there’s no number to call with issues and their email says the try to respond within minutes but they don’t respond for hours/days cleaner called me 2 hours before the appointment to pressure me to reschedule because if she did it, she would get charged. i felt uncomfortable having this aggressive woman in my apartment, and the handy customer service offered nothing for the inconvenience of: 1- being bullied by their employee 2- not getting my apartment cleaned as i had planned 3- spending the afternoon writing emails to half their depts and not getting a response 4- they ended up cancelling on me not only did they not offer a discount or any free service for the inconvenience, i had to fight to get my money back because at first they wanted to credit me for a future service. terrible company terrible business practices