Google Wifi Reviews

Simple and elegant

Jason1Jenkins

So easy to setup that I trust my grandma to do it in her own. It just works!

Try something else.

Sansanjuan

Third WiFi point did not connect. Update has been hamg9ng for 20 min

IOS App does not work

charri67

I am able to connect to the WiFi, but cannot set up the network. I keep getting an error message. No idea what’s wrong. Extremely disappointed.

When I first tried to set up the Google Wi-Fi I downloaded inadvertently the wrong app. I thought it was the right one since the search brought it up first not realizing I needed to go through the rest of the apps to find the correct one. I’m pretty much a novice when it comes to something like this. The support person that I was able to get a hold of had no idea what I was trying to do since it was not the app for Google Wi-Fi. He was patient but was not able to help because I could not get the Google Wifi app to install. I reconnected my old router downloaded the correct app and installed it very easily. It was a breeze. The only problem I have is trying to watch Live stream which our church broadcasts their services through. I’m not sure what’s happening. It just keeps refreshing the first 15 to 20 seconds of the feed over and over again. I am able to watch it without any problem using the iPad. So far that is the only issue I’ve had. There are three Wi-Fi points with 11 devices connected. Cary was the support person and he did a great job and was very patient with me.

Missing content

dthollis

When setting up the Wi-Fi point the app says to unplug the modem then to unplug the Wi-Fi hotspot point. You never tell the customer to plug them back in. You assume they will but the steps are incomplete as you leave it unsaid and skip to checking the connection.

Horrible App experience!

Jagan312

Google should really work out the bugs of their mesh access points and connectivity issues. The access points need factory reset if the primary point is even power cycled???

iPhone X Support?

Kota97

The app works fine for the most part (not that I run it much or need it often), but when will it be updated for the new iPhone? It’s been out for several months, and even shopping apps have support. How is it that a tech company doesn’t? Would love that and new features.

not there yet

AbhiAvatar

Bought Google WiFi as it supports MU-MIMO and is simple to setup. It was simple to setup and use and offers several statistical insights into your network. However it’s key flaw is that in an area like city downtown, which has 10s of networks around, the network barely works. It doesn’t have the smarts to choose a less congested or empty channel so it ends up being very frustrating experience. I had to run a WiFi Analyzer on Android to see the network congestion. It offers no way to change the Channel unlike Amplifi so it’s going back.

WiFi setup

Toastmasterman

I had to do it to two times.I hate it One Star

Amazing Wifi with a few app issues

Drewfromthelou

Let me start by saying it’s the best router I have ever purchased but two issues cause it to be less than ideal. One is the app is not updated for the iPhone X and second there is no way to force a device to be on the 5ghz band. My TV constantly gets dropped to 2.4 and then video lags so I have to reboot to get back on the 5ghz channel. Fix those two issues and this goes straight to a 5 star review.

Google Wifi Reviews – Page 12