Five Guys Burgers & Fries Reviews – Page 9
5/5 rating based on 271 reviews. Read all reviews for Five Guys Burgers & Fries for iPhone.
Five Guys Burgers & Fries is free iOS app published by Five Guys Franchisor, LLC
Dated app design and terrible in-store system
AWhalesVa****
The online ordering experience makes no sense. The entire order should be ready for pickup. I appreciate fresh fries, but the point of ordering in advance is to pick up the food quickly and get out. The burgers are made by the time I get there, but when I arrive, there’s the added french fry wait. By waiting to make the fries, it results in soggy burgers. By trying to avoid soggy fries, it gives us soggy burgers.
Doesn’t process order
Joseph R Ocasio
Every time I place an order, it never goes through. I thought it was just the restaurant I usually go to, but it doesn’t work, regardless of where I go and order. I always make I’m connected and have plenty of bars, but my order will never go through.
Almost but not quite
Lucky12345y
Beautiful app, love the fine details like “regular” “light” or “extra” for toppings. Unfortunately there is no cash option or Apple Pay option. Spent a lot of time happily creating my order only to be disappointed at the end. Will have to place my order in person and wait like they did in the Stone Age.
Bring Cc payment back or update to include Apple pay
sanipod
new update to “Ordering enhancement” became worse because of the change from cc payment to Pay in Store/gift card. Apple Pay should have been an option.
Nice but needs one more addition
Dykwad
There is no way to add comments to the order or to tell the store there is a food allergy (gluten) with your order. You can do this in person, but not the app.
Paying within the App
Comisama
Everything is great but lacks the feature of being able to pay with a credit card within the app.
App not allowing to pay
mokeqa
Garbage. Tried three times to add cc and still didn’t work. Waste of time.
No Apple Pay
dpsab726
Once you’ve placed your order you can’t pay by phone. You still have to wait in line and pay at the register. What’s the point?
Doesn’t remember my CC #
Exit Runner
I have to re-enter my CC # every time I go to place an order now. What broke?